Louisville Tourism Launches Multiple Initiatives to Improve Racial and Minority Imbalances

Louisville Tourism | July 21, 2020

The Louisville Tourism marketing agency has announced several new initiatives to assess and improve racial and minority imbalances. The new and improved initiatives will build on Louisville Tourism’s existing strategy of curating the city’s cultural assets and add innovative programming that utilizes local attraction partners highlighting Muhammad Ali Tourism and the African American influence.
Louisville Tourism’s updated experiences were developed with the National Civil Rights Trail, Black Bourbon Society, Kentucky Department of Tourism and the African American Travel Conference.

Spotlight

Andrey Chebotarov, Travel Technology Practice Leader at AltexSoft, makes his educated guesses about the future of online travel agencies. He touches on attribute shopping in airlines and hotels, personalization, omni-channel support, and other potential changes in the industry.


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TRAVEL TECHNOLOGY

Xeni Partners with Techspian for Its Web 3.0 Travel Ecosystem

Xeni | March 16, 2022

Xeni is modern infrastructure for travel built using blockchain. The platform allows clients to launch their own web-based travel agency with a custom booking engine, traveler interface, CRM, and payment settlement engine. It offers smaller travel resellers full control over their commissions and an online experience that is currently only available to the largest organizations. Through their partnership, Xeni will leverage Techspian’s travel technology and industry experience as they build their Web 3.0 travel ecosystem. “We are very pleased with this agreement. Xeni’s solutions and Techspian’s travel technology expertise put together enables us to set a new standard for our cooperation and deliver a unique offering for travel retailers and wholesalers across the globe, Furthermore, this partnership underscores our belief that future growth in the industry will come from companies that continually invest in improving the user experience.” -Sameer Lodha, CEO & Co-founder of Techspian. Rachel Obenshain, President & Co-founder of Xeni, said, Travel platform development is complex and requires a great deal of technical and industry knowledge. By leveraging Techspian’s travel domain expertise, we can build an ecosystem that democratizes access to reselling travel online. About Xeni The travel technology business Xeni, Inc. is based in New York City. Founders: Sachin Narode and Rachel Obenshain About Techspian Techspian, is a global IT service provider proficient in building software solutions using emerging technologies like AI and Data Science. Their software development efforts provide a seamless customer experience through its four center of excellence – Platform Engineering, Mobility, AI/ML Development, and Cloud Services. As a part of a software service offering, Techspian continues to share guidance, insights, and best practices with their readers via blogs, case studies, and webinars. Visit www.techspian.com to learn more.

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HOSPITALITY TRENDS

Iconic Luxury Hazelton Hotel Retains Trip Advisor's #1 Spot in Canada

Hazelton Hotel | December 20, 2021

For the 5th consecutive year, Trip Advisor has named The Hazelton as the #1 hotel in Toronto, Canada. For 2021, the hotel ranked among the top 1% of hotels worldwide and received Traveler's Choice Best of the Best award the highest honour by Trip Advisor. In addition, the hotel also received the 2021 Traveller's Choice award. Despite the recent challenges the hospitality industry has faced, The Hazelton is honoured once again to be recognized as a leader in hospitality by providing an unparalleled level of excellence to local and international guests, upholding the highest standard in the industry. "I am honoured to lead a team of hospitality experts who continue to excel at the highest level. The Hazelton is committed to providing outstanding customer service across the property, whether that be a dining experience, spa treatment, or a luxurious stay in one of our newly renovated suites. The Trip Advisor awards we have earned are a testament to our dedicated team, as well as our guests – both new and returning – who have taken valuable time to share their experiences and support by rating us after their stay," - Gaurav Dutta, General Manager of The Hazelton Hotel. The Hazelton Hotel, Toronto's first luxury boutique hotel situated in the heart of Yorkville – the epicentre of fashion, art, celebrity, and lifestyle in Canada – is also proud to announce its five-year renewal with Leading Hotels of the World. This elite partnership positions the hotel – one of only two in Canada – amongst the most exclusive, luxury boutique accommodations across the globe. In anticipation of the hotel's 15th anniversary in 2022, The Hazelton Hotel is pleased to announce the completion of an extensive renovation and the introduction of the new Presidential Bellair Suite. Designed by award-winning firm Yabu Pushelberg, the 1860 square-foot suite features an open concept living room, an exquisite dining area, and a private wet bar offering guests a lavish home away from home. Renovations also include ONE restaurant's indoor dining room and bar, multiple meeting spaces throughout the hotel, and the private Silver Screening Room. In celebration of the Trip Advisor Awards and the new Presidential Bellair Suite, The Hazelton Hotel announces a social media contest on Instagram beginning on Thursday, Dec. 16, 2021. To enter, follow The Hazelton Hotel @hazeltonto on Instagram, tag a friend, and comment by sharing what part of the prize you would be most excited to win. Entrants who share the post to their stories and tag @hazeltonto receive a bonus entry. The Prize includes a one (1) night stay in the Presidential Bellair Suite, a $500 hotel dining card for ONE Restaurant, a $500 spa gift card for the Valmont Spa, and a private screening in the Silver Screening Room (prize value $10000.00 CND). About The Hazelton Hotel, Spa by Valmont and ONE Restaurant Since 2008, the hotel is an iconic landmark and Toronto's only member of The Leading Hotels of The World. With 77 opulent guest suites designed by internationally renowned design firm Yabu Pushelberg, The Hazelton Hotel is also home to a private Silver Screening Room and Spa by Valmont, one of the city's most exclusive spa sanctuaries. The hotel's ONE Restaurant is celebrity chef Mark McEwan's signature dining experience that offers world-class cuisine and boasts one of Toronto's finest patios. A Forbes Health Verified hotel, The Hazelton Hotel continues to ensure the health and safety of guests, residents, and team members, through their 8-point safety plan that is aligned with the provincial public health authorities' guidelines.http://www.thehazeltonhotel.com

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HOSPITALITY TRENDS

Curator Hotel & Resort Collection Welcomes Six New Members, Offering Discerning Travelers Unique Experiences Across the U.S

Curator Hotel & Resort Collection | February 01, 2022

Curator Hotel & Resort Collection ("Curator") is kicking off the New Year by welcoming six new members to its growing portfolio of independent hotels and resorts. Spanning California, Vermont, Colorado, and Hawaii, these destinations offer unique experiences with nature as a backdrop, allowing guests to align mind, body, and spirit. "We are thrilled to jumpstart the New Year by welcoming these members to our growing portfolio of more than 85 hotels and resorts, The addition of these hotels, along with our first dining experience member, the Napa Valley Wine Train, is a testament to our offerings. We are proud to have these members in our collection as they all provide travelers with experiences that are shaping the new age of travel." -said Jennifer Barnwell, President of Curator Hotel & Resort Collection Curator is following up an immensely successful year by representing more than hotels and resorts. With the addition of the Napa Valley Wine Train, the collection creates a space for all independents in the hospitality industry who have distinct and unique offerings that travelers crave. "As a founding member of Curator with eighteen properties in the collection, we have experienced firsthand the incredible value and many benefits that it provides for independents,We are thrilled to be adding The Napa Valley Wine Train to Curator so it can also benefit from best-in-class technology and services, as well as the ability to tap into Curator's vendor expertise and negotiating power." -Jake Donoghue, CEO of Noble House Hotels & Resorts. The newest members of Curator Hotel & Resort Collection include: Estancia La Jolla Hotel & Spa (La Jolla, California) - Solo travelers, couples, and friends seeking an escape to reconnect will enjoy Estancia La Jolla Hotel & Spa. This hacienda-style resort is located between San Diego's seaside villages of La Jolla and Del Mar. It features 10 acres of beautiful green gardens, quiet courtyards, warm fireplaces, and world-class amenities. Guests can also experience the flavors of the West Coast at the hotel's dining venues, from breakfast delights at Greenfinch Restaurant & Bar to coastal-inspired dishes at Mustangs & Burros. Estancia La Jolla Hotel & Spa is managed by Noble House Hotels & Resorts. Gateway Canyons Resort (Gateway, Colorado) - Colorado's Gateway Canyons Resort is where luxury and adventure travel meet. Gateway Canyons offers breathtaking views of the high-desert landscape and is located right in the heart of red rock country, where endless outdoor adventures like off-road touring, horseback riding and mountain biking await travelers. The Resort is managed by Noble House Hotels & Resorts. Napa Valley Wine Train (Napa, California) - Travelers are invited to sip, savor, and enjoy an elegant, 36-mile roundtrip train ride through California's Wine Country. This vintage wine train has been operating since 1864 and features everything from gourmet meals to tours with sweeping views of Napa Valley; there are even hidden gems not located on traditional maps. Managed by Noble House Hotels & Resorts, Napa Valley Wine Train also offers hotel and train packages for travelers wanting to extend their stay. Maui Beach Hotel (Kahului, Hawaii) - Experience the beauty of Maui on the shores of Kahului Bay at Maui Beach Hotel. Located just five minutes away from the Kahului Airport, the hotel is at the heart of Maui. It gives travelers access to top attractions, including Iao Valley, Wailuku and the infamous Road to Hana. Travelers who choose Maui Beach Hotel are in for an unmatched and rejuvenating cultural experience. Springboard Hospitality Group manages Maui Beach Hotel. Villa Florence (San Francisco, California) - Welcoming travelers since 1908, Villa Florence is urban elegance nestled in the heart of the sights and sounds of San Francisco. Attractions like Union Square, The Embarcadero, Chinatown, and Museum of Modern Art are within walking distance of the hotel - perfect for travelers looking to explore a new destination. Spire Hospitality manages Villa Florence. Topnotch Resort (Stowe, Vermont) - Travelers seeking an 'off the grid' escape will enjoy Topnotch Resort's exclusive location nestled in New England's Green Mountains. This luxurious resort and spa offers suites, resort homes, a Topnotch Tennis Academy, custom spa treatments and a casual dining experience that encourages guests to create memories together. Nature lovers will also enjoy the great outdoors with activities like fishing for trout in the Lamoille River or riding a horse-drawn sleigh through Vermont's countryside. Spire Hospitality manages the Resort. For more information on Curator Hotel & Resort Collection, visit www.CuratorHotelsandResorts.com. About Curator Hotel & Resort Collection Curator Hotel & Resort Collection is a distinct collection of hand-selected small brands and independent lifestyle hotels and resorts, founded by Pebblebrook Hotel Trust and a group of industry-leading hotel operators. Curator provides lifestyle hotels the platform to come together and tap into cost saving agreements, new products, services and technologies, and benchmarking reports while allowing their members the freedom to retain what makes their hotels unique. In addition to Pebblebrook, the founding members of Curator include Davidson Hospitality Group, Noble House Hotels & Resorts, Provenance, Sage Hospitality Group, Springboard Hospitality, and Viceroy Hotels & Resorts. For more information, visit www.curatorhotelsandresorts.com and follow us at @CuratorHotelCollection. About Noble House Hotels & Resorts, Ltd. Built upon a philosophy that emphasizes location, distinction, and soul, Noble House Hotels & Resorts dedicates itself to creating and managing exceptional properties that celebrate their local communities and the adventures to be had within them. Headquartered in Seattle, Washington and continually growing, the Noble House portfolio features a luxury and upper upscale portfolio of 24 distinct and visually captivating hotel properties; over 66 restaurants, bars, and lounges; the Napa Valley Wine Train; and a collection of spas, marinas, and private residences throughout the U.S., Canada and Mexico. A range of beachfront resorts spanning California and Florida; luxury retreats in Jackson Hole, WY, British Columbia, and Colorado; and award-winning urban hotels in Seattle and San Francisco comprise the diverse collection. Centered within destinations worthy of every bucket list and layered with unique amenities that inspire adventure, the curated collection of one-of-a-kind hotels, resorts, and adventures are known for creating unforgettable travel experiences. For more information, visit www.noblehousehotels.com or call Noble House Hotels & Resorts at 877.NOBLE.TRIP. About Pebblebrook Hotel Trust Pebblebrook Hotel Trust (NYSE: PEB) is a publicly traded real estate investment trust ("REIT") and the largest owner of urban and resort lifestyle hotels and resorts in the United States. The Company owns 53 hotels and resorts, totaling approximately 13,200 guest rooms across 15 urban and resort markets. For more information, visit www.pebblebrookhotels.com and follow us at @PebblebrookPEB. About Spire Hospitality Spire Hospitality is a nationally recognized third-party hotel management company specializing in creating value for our hotel investors while delivering exceptional guest experiences and providing an outstanding place to work. The Irving, TX-based company's diverse portfolio of properties includes unique independent hotels and highly respected brands, including Marriott, Hilton and IHG. Spire is part of the AWH Partners family, which also includes AWH Development, a full-service real estate development company headquartered in New York. With more than 35 years of hotel operating experience, Spire is committed to preserving, protecting, and enhancing hotel real estate value.For more information, visit www.spirehotels.com. About Springboard Hospitality For more than 30 years, Springboard Hospitality, previously known as OLS Hotels & Resorts, has transformed people, properties, and communities as a leader in the hospitality industry managing and developing innovative boutique and branded properties throughout the U.S. With dual offices in Honolulu and Los Angeles, Springboard operates more than 38 properties across 10 states. Led by technology entrepreneur Ben Rafter, Springboard specializes in using analytics and technology with its Hospitality Intelligence (H.I.) to ensure properties are optimizing return on investment. The company offers a full spectrum of hotel services with expertise in creative management, marketing, sales, revenue management, food and beverage and more. The Springboard Hospitality team is committed to going above and beyond with high-touch, personalized service in every aspect of its operations, from its interactions with guests to its relationships with owners. For more information, visit www.springboardhospitality.com.

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BUSINESS TRAVEL

Viva Aerobus joins Sabre's global distribution system to help accelerate growth and propel increased agency sales

Sabre Corporation and Viva Aerobus | May 20, 2022

Sabre Corporation (NASDAQ: SABR), a leading software and technology provider that powers the global travel industry, announced a new distribution agreement with Viva Aerobus, Mexico´s ultra-low-cost carrier, which will help enable the airline to power future revenue growth through agency sales. Viva Aerobus can now distribute its flights and services through Sabre's global distribution system (GDS), providing more content and choices through a single source for greater convenience, agility and efficiency. With this agreement, Sabre-connected agencies will enjoy e-ticketing and enhanced merchandising capabilities, allowing travel agents to easily view, compare, and sell Viva Aerobus' flights across the network. With the implementation of Sabre's branded fares technology, Viva Aerobus will now be able to provide their customers greater flexibility to choose the products and services that best fit their needs. "Viva Aerobus is an airline in constant expansion with solid plans for growth in fleet, routes and flights. Partnering with a trustworthy and innovative technology company like Sabre is key to both achieve our growth plans, as well as to increase operational efficiencies, We are confident that Sabre is the right partner to support our long-term goal, which is to provide travelers with the lowest fares and a personalized experience where they only pay for what they really need." -Andrea Rodríguez, Sales Director at Viva Aerobus With more than 15 years of experience, more than 80 million passengers transported and more than 3,500 employees, Viva Aerobus operates over 130 domestic routes within Mexico and international routes to destinations in Colombia, Cuba and the United States. Its value proposition combines customer-oriented service, flexibility and low fares. As a result of this service, Viva Aerobus has positioned itself as one of the three main airlines in Mexico. Currently, Viva has the newest fleet in Mexico and the third youngest in all North America, offering the highest standards in terms of safety, efficiency and reliability. "We are thrilled to partner with Viva Aerobus to help them reach their growth goals as the industry continues to recover, We are committed to partnering with airlines and agencies in creative ways to deliver the retailing and distribution solutions that meet our customers' needs on both sides of the travel marketplace." -Gary Stone, Vice President Select Airline Accounts, Sabre Travel Solutions Sabre's broad suite of flexible and scalable software solutions helps airlines to operate how they want to and adapt their business to changing needs and requirements. Sabre's solutions optimize day-to-day airline operations and ultimately help carriers solve their biggest challenges – helping drive increased revenue and reduced costs, while delivering better travel experiences. About Sabre Corporation Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre's technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com. About Viva Aerobus Viva Aerobus is Mexico's ultra-low-cost airline. It started operations in 2006 and today it operates the youngest Latin American fleet with 56 Airbus: 40 Airbus A320 and 16 Airbus A321. With a clear vision to give all people the opportunity to fly, Viva Aerobus has democratized the airline industry with the lowest fares in Mexico and the lowest cost structure in America, making their flights the best value offer. For more information please visit: www.vivaaerobus.com/en

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Spotlight

Andrey Chebotarov, Travel Technology Practice Leader at AltexSoft, makes his educated guesses about the future of online travel agencies. He touches on attribute shopping in airlines and hotels, personalization, omni-channel support, and other potential changes in the industry.

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