Maine is all set to welcome boom in tourism with foreign workers

Travel and Tour World | April 02, 2019

The tourism-related businesses in Maine are getting this season some of the much-needed help.To fill in seasonal jobs, the Department of Homeland Security declared that 30,000 more H2B visas will be offered to the employers across the country.It’s kind of welcome news for the owner of Patten Grounds Care Incorporated John Patten. Patten employs 65 people; 22 are seasonal workers from Jamaica.“I couldn’t do it at this level without those 22 guys. They work a lot of hours. They’re good workers,” says Patten.Patten says he finding difficulty to find Americans to work for him.“It doesn’t matter what I pay. I have a very difficult time getting local people to do this work. It’s almost impossible.”

Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.


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Dom Nicastro | April 03, 2020

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Spotlight

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions —
from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

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