Malaysia attracts 13.35 million international tourists in first half of 2019

Travel And Tour World | August 24, 2019

Malaysia welcomed a whopping 13.35 million international tourists and recorded a 6.8% growth in tourist receipts, thus contributing RM41.69 billion to the countrys revenue during the first half of 2019.Tourism performance also saw growth in terms of per capita expenditure, rising by 1.9% to RM3,121.6 while the Average Length of Stay (ALOS) climbed by 0.4 nights to 6.2 nights.

Spotlight

Should You Take Your Kids Abroad? Let This Young Traveler Tell You Why. Caleb just turned ten and he has been to 27 countries. Whether it is eating fish eyeballs or making friends around the world traveling with your children is amazing, and even they will agree with you.


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TRAVEL TECHNOLOGY

Curator Hotel & Resort Collection and Optii Solutions Announce Partnership to Provide Unique Hotel Operations Technology to Independent Hotels

curator hotel & resort | March 09, 2022

Curator Hotel & Resort Collection (“Curator”) has selected Optii Solutions (“Optii”), a leading hotel management software for hotel operations and housekeeping teams, to offer its member hotels the technology to have complete visibility of their operations.Curator member hotels can now leverage Optii’s data-driven technology to streamline their housekeeping operations and provide a dynamic connection between front and back of house. It will furnish independent hotels with AI-powered technology to optimize labor and cleaning sequences, resulting in an estimated 25% increase in productivity. This increased productivity and optimization will also help independent hoteliers’ become more profitable. Optii Housekeeping centralizes operations for full visibility and improved team performance, managing room attendant routes and room status so that rooms can be turned around faster and more efficiently and eliminate ineffective manual communications. Optii’s tools are critical in the current challenging labor environment. “This partnership with Curator Hotels & Resorts and Optii Solutions is an exciting part of our continued expansion in the US to support hotels and provide access to technology that will provide the ultimate guest experience. Through this partnership, Curator independent hotels will access Optii’s Housekeeping solution to help hotels optimize labor and run their daily operations efficiently. We look forward to working closely with these hotels to help lift the independent hotel industry.” -Katherine Grass, CEO of Optii Solutions Curator selected Optii Solutions as a preferred partner due to the data-driven insights the platform can provide hoteliers. The insights lead to greater overall efficiency and productivity for hotel management teams, and provide guidance on where resources need to be allocated and how much time is being spent on tasks. “As independent hotels continue to adjust to and implement necessary operational changes in order to better service guests, Curator remains focused on adding preferred technologies that can have an immediate and meaningful impact on both operational efficiency and costs,Optii Solutions is a great example of a service provider well-positioned to unlock value for our hotel owners by providing faster and more efficient housekeeping operations and insights into the performance of their housekeeping teams. Over time, technology like this will allow our members to do more with less.” -Austin Segal, Vice President of Curator Hotel & Resort Collection. About Curator Hotel & Resort Collection Curator Hotel & Resort Collection is a distinct collection of hand-selected small brands and independent lifestyle hotels and resorts, founded by Pebblebrook Hotel Trust and a group of industry-leading hotel operators. Curator provides lifestyle hotels the platform to come together and tap into cost saving agreements, new products, services and technologies, and benchmarking reports while allowing their members the freedom to retain what makes their hotels unique. In addition to Pebblebrook, the founding members of Curator include Davidson Hospitality Group, Noble House Hotels & Resorts, Provenance, Sage Hospitality Group, Springboard Hospitality, and Viceroy Hotels & Resorts. For more information, visit www.curatorhotelsandresorts.com and follow us at @CuratorHotelCollection. About Optii Solutions Optii Solutions, headquartered in Austin, TX and with offices in London and Brisbane, is a hotel operations technology that optimizes labor, streamlines operations, and empowers teams across housekeeping, service delivery, internal communication, and preventative maintenance. Optii is an MCR portfolio company and is used by hotels and resorts around the world including La Cantera Resort & Spa (Benchmark), The Don Cesar (Host), Okada Manilla Resort & Casino, Le Meridien, Doma Hotels, IHG and more. For further information about Optii, please visit www.optiisolutions.com. About Pebblebrook Hotel Trust Pebblebrook Hotel Trust (NYSE: PEB) is a publicly traded real estate investment trust (“REIT”) and the largest owner of urban and resort lifestyle hotels and resorts in the United States. The Company owns 53 hotels and resorts, totaling approximately 13,200 guest rooms across 15 urban and resort markets. For more information, visit www.pebblebrookhotels.com and follow us at @PebblebrookPEB.

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TRAVEL TECHNOLOGY

Motorola Solutions’ Safe Hospitality Solution Improves Safety and Guest Experience

Motorola Solutions’ | April 20, 2022

Motorola Solutions, Inc. (NYSE: MSI) announced its Safe Hospitality solution, a unified technology ecosystem that combines video security, access control, data and communications technologies. The Safe Hospitality solution integrates these technologies via a simple cloud-based platform to support the specific operational, security and safety requirements of this industry. For example, video security analytics can send alerts to radios when unusual activity is detected, and access control can identify the security risk of a door propped open. Data from cameras and sensors can trigger staff to address guest needs or safety threats, while voice communications can dynamically connect teams to support everyday operations or emergency response. The ability to automate and streamline the flow of information to the right people across departments allows hospitality organizations to best direct their resources to support safety, productivity and delivery of an exceptional guest experience. “Video cameras with embedded analytics allow our team to monitor an entire pool area and spot unexpected events and activity, We’ve integrated our video security and radio systems so real-time automatic alerts are sent directly to our staff, allowing us to respond in moments. Using this technology with our world-recognized ‘Ellis’ safety standards has not only helped us to deal with the day-to-day, but to keep our guests as safe as possible.” -Jeffrey Ellis, CEO for Jeff Ellis Management, a worldwide leader in the management of aquatic facilities “Spanning seven acres of the Atlantic coast, our beachfront resort is a destination our guests choose for relaxation, privacy and solitude, and they expect a safe environment for the entire family,” said Dan Sims, director of loss prevention at Eau Palm Beach Resort & Spa. “We have the technology resources in place to give us greater insight into what’s happening across our entire resort, including the spa, restaurants, pools, meeting and event spaces and beach, so we can respond quickly to events and the needs of visitors without compromising the guest experience.” At the very core of every successful event is the ability to communicate quickly and reliably to avoid event disruption, said Ron Skotarczak, executive vice president, chief sales & marketing officer, Madison Square Garden Entertainment Corp. “Our work with Motorola’s technology solutions not only help us to prevent issues, but also contribute to the smooth running of all events - from sports to concerts - and at any capacity. The efficiencies gained by automating processes, streamlining workflows and sharing information more easily is also particularly valuable as restaurants, hotels, resorts, casinos, stadiums and theme parks continue to address challenges brought on by industry-wide staffing shortages. “Today’s hospitality businesses are highly focused on service and safety, especially as they recover from the disruption of the COVID-19 pandemic, A Safe Hospitality solution allows hospitality businesses to simplify everyday tasks for greater productivity. It allows them to stay focused on what matters most in their highly competitive industry, delivering a high-quality, customized and safe guest experience.” -Sharon Hong, vice president, enterprise technology, Motorola Solutions About Motorola Solutions Motorola Solutions is a global leader in public safety and enterprise security. Our solutions in land mobile radio communications, video security & access control and command center software, bolstered by managed & support services, create an integrated technology ecosystem to help make communities safer and businesses stay productive and secure. At Motorola Solutions, we’re ushering in a new era in public safety and security. Learn more at www.motorolasolutions.com.

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COMMERCIAL TRAVEL

XO and SXSW® Partner, Taking Ideas to New Heights

xo & sxsw | March 08, 2022

Leading private aviation provider XO, announced its partnership with South by Southwest®(SXSW®), the world-renowned conference and festival. Taking place on March 11 through Sunday, March 20 in Austin, Texas, SXSW attracts transformational thinkers, innovators, and doers who can now access XO for all their private aviation needs, including crowdfunded flights in and out of Austin. It's only fitting that XO's transformative platform, which leverages predictive analytics and crowdfunding technology, is available to those flying to SXSW, where so many innovations have been introduced. Joining or initiating a crowdfunded flight to conferences and other innovative gatherings around the globe can create moments of collaboration among like-minded people. Through XO's digital platform, entrepreneurs traveling to the festival can crowdfund flights from their local cities by tapping into their network of fellow founders and leaders to purchase individual seats on a private jet. This revolutionary option allows the existing supply base of private aircraft to be used more efficiently, increasing availability and reducing clients' costs. "We are proud to be a private aviation partner of SXSW, We are making traveling with your colleagues, your network, and other leaders you meet through our crowdfunded flights profoundly convenient and more affordable across a range of aircraft classes. Our technology-forward platform is aligned with the spirit and goals of SXSW, and we look forward to flying creators, technologists, and entrepreneurs to and from Austin this March and beyond." -Lynn Fischer, Chief Marketing Officer at XO The XO mobile app and website allow travelers to access guaranteed pricing across a range of aircraft and global routes, with the ability to search and book flights instantly, making private travel more accessible than ever before for leading companies and creators. After being fully online last year, SXSW will deliver a hybrid experience with unparalleled discovery, learning, professional development, and networking with creators and leaders from around the world. The event features conference sessions, film festival screenings, music festival showcases, world-class exhibitions, competitions, awards ceremonies, and much more. XO is committed to supporting and elevating creators to connect to drive business innovation, personal fulfillment, and the global economy. For more information on XO and crowdfunded flights to and from Austin, please visit: https://flyxo.com/shared-charter/sxsw/ About XO XO is part of Vista, the world's first private aviation ecosystem, integrating a unique portfolio of companies offering asset-light flying solutions to cover all key aspects of private aviation. With experience flying to 187 countries – representing 96% of the world – the Vista group of companies completes over 70,000 flights and serves over 150,000 passengers annually. Vista group owned and managed fleet of more than 200 aircraft is suited to diverse flight duration, trip, and passenger requirements, backed by the knowledge and expertise of an international team, delivering the best end-to-end service to any private aviation customer. In addition to the group-owned and managed fleet, the safety-vetted XO Alliance Network gives customers access to 2,100+ aircraft globally, covering the full spectrum of cabin classes. Shared flights are XO Global LLC Public Charters as defined by 14 CFR 380 and are subject to XO's Public Charter Operator Participant Agreement. XO Global LLC is not a direct air carrier and does not operate any aircraft. All flights will be operated by properly licensed US or foreign air carriers. All services are subject to the terms and conditions available at flyxo.com/legal/. Fla. Seller of Travel Ref. No. ST42114.

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HOSPITALITY TRENDS

Manifest Announces Hospitality Partnerships, Expanding Trip Options for Members

Manifest | May 04, 2022

Manifest, the exclusive, lifestyle and travel club that provides custom-crafted getaways to unique destinations within the U.S. and abroad with the option of pairing trips with private plane service, announced several new hospitality partners that will expand access and trip options for its members including Canyon Ranch, Rothschild Safaris, Luxury Gold, Belmond Hotels and Classic Journeys. Manifest has secured unique access and benefits for its members with these new partners, ultimately adding even more value to membership. "We strive to bring our community of like-minded travelers a variety of unique experiences and these new partnerships expand our offerings in the areas of wellness, exotic adventure, and iconic summer destinations,” -Manifest CEO Jeff Potter At Canyon Ranch, the luxury wellness lifestyle brand that operates two destination health spa resorts (Tucson, Ariz., and Lenox, Mass.) and one retreat property (Woodside, Calif.), Manifest members gain exclusive access and receive a VIP welcome gift upon arrival and a room upgrade (pending availability). “Canyon Ranch is excited to partner with a celebrated travel partner like Manifest to provide our guests with seamless, world-class service and exclusive benefits while they travel to our destination resorts,” -Naomi Rose, Director of Partnership Accounts at Canyon Ranch. Manifest members will be able to book once-in-a-lifetime safaris in conjunction with Manifest partner, Rothschild Safaris, who frequently appears as a top Safari Outfitter on Travel + Leisure’s “World Best” list. Rothschild has custom-curated three different African safaris for Manifest members, a Three Country Luxury Safari Adventure in Southern Africa; a Classic South Africa Safari Adventure and Cape Town Wine Country; and The Great Migration – an Epic East Africa Luxury Safari. We are very excited to partner with Manifest to create extraordinary, custom safaris throughout Africa,” said Leora Rothschild, Owner of Rothschild Safaris. “Luxury travel to Africa has incredible momentum, and we believe this partnership with be beneficial for both companies. Manifest members will also gain new access to in-destination tours. Through a Luxury Gold partnership, Manifest members will be able to book Luxury Gold tours, both domestically and internationally, through the Manifest website and will receive the “best rate guarantee.” Through a similar partnership with Classic Journeys, Manifest members will be able to book the company’s classic walking tours through the Manifest website. Classic Journeys is thrilled to forge a partnership with Manifest, said Edward Piegza, Founder of Classic Journeys. “Their personal touches and authentic experiences are in perfect step with the Classic Journeys approach. Finally, Manifest has partnered with luxury boutique hotelier, Belmond Hotels, to offer Manifest members access at their Anguilla and St. Martin properties, which includes high-touch experiences in-destination such as private sailing and snorkeling trips, as well as complimentary Manifest flight desk support. The Manifest experience is seamless for members – from private car transportation to/from the airport both at home and in-destination to the ease of private air travel; from high-touch service on the ground to pre-planned activities that reflect the soul of the destination, in addition to plenty of free time to explore members’ own interests. Manifest designs, curates and manages logistical components of planned activities for each experience, which range from three to seven days in length and range in price depending on the activity, location, and length of stay. About Manifest Based in Denver, Colorado, and founded by Jeff Potter, the former CEO of Frontier Airlines, Exclusive Resorts and Surf Air, Manifest is an exclusive, lifestyle and travel club that provides custom-crafted getaways to unique destinations in the U.S. and abroad with the option of pairing trips with private plane service. For more information, visit www.manifestescapes.com.

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Spotlight

Should You Take Your Kids Abroad? Let This Young Traveler Tell You Why. Caleb just turned ten and he has been to 27 countries. Whether it is eating fish eyeballs or making friends around the world traveling with your children is amazing, and even they will agree with you.

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