TRAVEL TECHNOLOGY

Outdoorsy Launches Two New Features to Make Travel Easier with New Trip Cancellation Coverage and PayPal Pay In 4 Offering

Outdoorsy | May 21, 2022

Outdoorsy Launches Two New Features
Outdoorsy, the most-trusted global online RV rental and outdoor travel marketplace,  announced the launch of two new features designed for guests booking their next road trip – Roamly's Travel Insurance coverage and PayPal Pay In 41 offering.The debut of these features comes at a time when consumer sentiment around travel is vulnerable to inflation and rising costs at the gas pump. On April 1, Outdoorsy reported a 13% YoY growth in bookings for summer departures, a clear indicator that market conditions will have minimal impact on RV rentals as travelers are yearning to get on the road after putting vacation time on hold for the past two years. While other travel industries have seen dramatic spikes in cost over the past year in line with inflation, the average trip price on Outdoorsy has only gone up $5 since 2021, representing a .28% increase and further proving that RV vacations are one of the most insulated forms of travel.

To help travelers experience the affordability of booking an RV, campervan, or trailer rental on Outdoorsy, guests will now have the option to reserve their rental and pay for it over time using Pay in 4 from PayPal. Pay in 4 from PayPal is currently available at checkout and lets guests break trip costs up to $1,500 into four interest-free payments with the first payment due at time of purchase and the remaining payments every two weeks following. This new payment integration allows budget-conscious travelers to book their trip today and drive off in their RV tomorrow — even before they're finished making final payments.

"Ahead of a busy summer travel season, we want to give our community as many resourceful payment options and protections as possible, so finances aren't what's holding them back from getting outside, We're proud to be partnering with PayPal to introduce their Pay in 4 offering and we look forward to making these road trip experiences more attainable for travelers, as the service gives them the freedom to travel now and pay over time."

-Outdoorsy's Co-founder and CEO Jeff Cavins.

In addition to the launch of Pay in 4 from PayPal, Outdoorsy is also introducing Roamly's Travel Insurance offering to guests in an effort to protect them from unforeseen events. Through a first-of-its-kind partnership with RV-insurtech Roamly and International Medical Group (IMG), a leading travel insurance and assistance services company and fully owned subsidiary of SiriusPoint Ltd., a global insurance and reinsurance company, Outdoorsy is now able to protect and reimburse travelers needing to cancel a trip due to unpredictable circumstances — like a COVID-19 diagnosis.

The new Travel Insurance product will cover policyholders needing to cancel a trip if they become sick or are hospitalized before the trip start date, as well as those needing reimbursement for an interrupted trip due to illness or hospitalization. COVID-19 and COVID-19 variants are treated as any other sickness on the Travel Insurance plans.

More information on Roamly's Travel Insurance can be found online at https://www.roamly.com/travel-insurance. More information on PayPal Pay In 4 can be found online at www.paypal.com/payin4

1 Pay in 4 is available to consumers upon approval for purchases of $30-$1,500. Pay in 4 is not currently available to residents of Missouri, Nevada, New Mexico, North Dakota, Wisconsin, or any U.S. Territories. Loans to California residents are made or arranged pursuant to a California Financing Law License. PayPal, Inc. is a Georgia Installment Lender Licensee, NMLS #910457. Rhode Island Small Loan Lender Licensee. When applying, a soft credit check may be needed, but will not affect your credit score. You must be of legal age in your U.S. state of residence to use Pay in 4. Offer availability depends on the merchant and also may not be available for certain recurring, subscription services.

About Outdoorsy
Outdoorsy is the most trusted on-demand RV rental and outdoor travel marketplace on the planet. Founded in 2015, we have offices worldwide in the U.S., Canada, Australia, France, and the UK. Our mission is to mobilize the 54+ million idle RVs around the world to ensure everyone has the access, choice, and opportunity to safely enjoy outdoor experiences and travel while we empower RV owners to realize life-changing financial benefits. For more information, visit www.outdoorsy.com.

Spotlight

People with disabilities enjoy vacation getaways as much as anyone else. But when you have a disability, you tend to have more questions and do more pre-planning before you travel. Long before you pack your bags, board your flight or check into your hotel room, you’re gathering information.


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COMMERCIAL TRAVEL

Fareportal Shares Holiday Season Good Works to Encourage Giving

Fareportal | December 24, 2021

2021 is coming to a close, and the holidays are upon us. In this traditional season of giving, Fareportal, the travel technology company behind leading online travel agencies CheapOair and OneTravel, is changing the narrative on what has been a very challenging year by sharing with others. Continuing what has been a tradition of giving that spans more than a decade, and as an expression of goodwill, the company has donated to The Ali Forney Center, which supports LGBTQIA+ individuals and organizations; New York Cares, which addresses needs in the New York City area through year-round volunteer opportunities; Covenant House, which provides shelter, food, immediate crisis care, and other services to homeless and runaway youth; Tourism Cares, dedicated to support of the travel & tourism industry; The Travis Roy Foundation, dedicated to supporting those suffering from spinal cord injuries; Berkshire South, supporting the health and well-being of residents of the Southern Berkshires; Digital Undivided, supporting the creation of economic opportunity for Black and Latinx women entrepreneurs; Children's Hope India, serving the needs of the children of India, and Amigos de los Animales Puerto Rico, which rescues, rehabilitates, and rehomes abused and abandoned animals. “Philanthropy has always been a foundational concept for Fareportal. Since the company’s inception, our Founder & Executive Chairman, Sam S. Jain, ensured that we prioritize giving back to the local and global community. This year presented unprecedented challenges to so many individuals that we felt it only right to step up our efforts to shine a light of hope as we enter the New Year,” -Werner Kunz-Cho, CEO of Fareportal. The company hopes that sharing this information will remind others there is still time to brighten someone’s holiday by making a charitable donation. About CheapOair CheapOair is an online travel agency that specializes in providing cheap flights and great last-minute flight deals for travelers worldwide. Consumers can book online, on mobile apps for iOS and Android, by phone, or live chat. Part of Fareportal’s family of travel brands, CheapOair bridges the gap between an online travel agency and a traditional agency with travel agents available worldwide to help find great deals on flights to global destinations on over 600 airlines, a million lodgings, and 100s of car rental companies. Follow CheapOair on Facebook, Twitter, and Instagram for travel inspiration and helpful travel tips.  About Fareportal   Fareportal is a travel technology company powering a next generation travel concierge service. Utilizing its innovative technology and company-owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million hotels, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and One Travel, Fareportal enables consumers to book online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international and domestic flight, hotel, and other travel and add-on ancillaries.

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INDUSTRY OUTLOOK

New Travel Loyalty Survey Finds Awareness Gap in Travel Rewards' Perceived Value

arrivia | June 16, 2022

American consumers are ready for travel, ready to redeem and ready to earn travel rewards, according to a new survey report released this week by arrivia, a leading travel loyalty and booking technology platform that serves consumer-facing companies worldwide. The report, Where travel meets loyalty, reveals that U.S. consumers are looking for value when it comes to travel and that travel rewards have the potential to deliver that value. The report also shows a significant gap between what customers expect from their rewards and what loyalty providers offer. Between December 2021 and January 2022, arrivia surveyed 2,150 American consumers and 204 industry decision-makers about the role of travel rewards in the post-pandemic travel resurgence. Almost 50% of the consumer respondents said the ability to earn points on travel is important. In comparison, 42% have redeemed points to lower the cost of their trip and one-third expected to use their loyalty points to cover the entire cost of their journey. These findings suggest that loyalty programs that enable members to earn and redeem travel rewards can leverage the recent surge in travel demand to capture more of their members' spend, incentivize new sign-ups and better engage with existing members. Travel rewards are key but are often lacking. While travel rewards programs can be effective loyalty engines, they often fall short of expectations. Both industry decision-makers and consumers agree as to why. Almost a quarter of travelers said their rewards don't seem valuable enough, while nearly a third are frustrated by the lack of redemption options, and roughly the same amount say it's difficult or complex to earn and redeem points. Industry leaders recognize that their loyalty programs are lacking, with 27% admitting they fail to offer enough variety when it comes to travel options, and 28% report that they struggle to demonstrate the value of their rewards. What's even more worrying for loyalty administrators is the number of respondents who say that none of their loyalty programs offer travel rewards (54%), compared to 65% of industry leaders who say these redemption options are available. This apparent disconnect means loyalty providers should emphasize marketing their travel rewards and better communicate their value. "Loyalty providers that want to use their travel rewards program to help grow their business must give members what they want. As our survey results indicate, that means delivering the right rewards and offers to the right people at the right time, Expanding travel options, making it easier to redeem travel and providing a seamless booking experience backed by flexible technology are all important to increasing the real and perceived value of travel loyalty programs." -Jeff Zotara, arrivia Chief Marketing Officer Technological capability remains a barrier to closing the value gap for many loyalty program providers; 39% of loyalty programs don't allow members to book travel directly through their platform. Another 31% say booking conversion rates would improve if they could offer more exclusive discounts. Other findings from the survey include: 63% of industry respondents plan on offering new travel rewards or benefits in 2022, including exclusive travel options, deeper discounts and experiences or activities. 30% say attracting new members to their loyalty programs is their biggest challenge 26% of travelers turn to their loyalty program platforms first when travel planning signaling that deals can influence decisions 59% of millennials say it's either extremely or very important to be able to redeem points or miles when planning a trip. Focus on travel loyalty programs for financial services brands Though the survey included respondents from different industries, including hospitality, travel and education, the report reveals that financial services companies have the most to gain by upping the value proposition of their travel rewards programs. More than half of credit cardholders belong to a loyalty program that includes travel benefits, and roughly 80% belong to five or more loyalty programs. That means they are more likely to be familiar with various reward structures and more attuned to the relative value of rewards, while loyalty providers in this sector must stand out from the crowd to differentiate their programs from traditional types of travel rewards. Offering travel rewards is a good first step; we know they resonate with cardholders and consumers, added Zotara. But if credit card companies and financial institutions want to become their customers' go-to for everyday purchases and capture more of their travel spend, they need to get to the next level by providing exceptional, exclusive discounts combined with streamlined redemption and whole-trip booking capabilities. That's how brands can not only meet the expectations established by online travel providers but exceed them and become their customers' first thought when planning to travel. The Where travel meets loyalty survey report can be downloaded here. For more information about the survey or to speak with Jeff Zotara, Chief Marketing Officer at arrivia, please contact Sylvia Kindlain at skindlain@thinkinkpr.com. About arrivia Arrivia is a travel technology company that provides travel loyalty, booking and marketing solutions to consumer-facing companies that want to deliver exceptional value to their customers, uncover new revenue streams and drive growth through exciting travel rewards and member benefits. The company's Travel Privileges platform opens up the world of travel for companies like American Express, USAA and Marriott Vacation Club by offering their customers more value through exclusive pricing and encouraging discovery with relevant and personalized options that inspire travel and consumer loyalty. To learn more about how arrivia helps companies drive growth, incentivize sales, boost affinity and reward high-value customers, visit www.arrivia.com.

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TRAVEL TECHNOLOGY

Trasava Lets Travelers Book 5-Star Hotels at 2-Star Prices

Trasava | February 02, 2022

As travel returns and the demand for hotel rooms increases, Trasava introduces a new way of booking rooms that keeps prices low and hoteliers happy. Through a combination of superior technology and its unique approach to inventory, Trasava has managed to bridge the gap between business and leisure travel, making discounted travel rates—similar to those of corporate travel discounts—accessible to individual travelers. The problem in the hospitality industry is clear: nearly every OTA, online travel agency, pulls from the same inventory pool, causing prices across dozens of sites to be more or less the same. Trasava flips this model on its head, leveraging exclusive agreements with its suppliers to offer travel rates not available to the general public. This allows Trasava to get deep discounts on hotels of all types—from basic to luxury—all over the world. While other OTAs compete to sell unwanted last-minute rooms, Trasava offers lower prices from the outset, whether you're booking one day or one year in advance. Led by a passionate team of nomadic entrepreneurs, Trasava's founders are scratching their own itch by building a better booking platform. They offer over 1 million listings in 70+ countries, plus a 110% guarantee. If travelers can find a cheaper price elsewhere online available to the public, they will refund 110% of the difference. With its focus on making both hotels and travelers happy, Trasava has created a booking experience that's a win-win. Here are some of the savings travelers can expect from Trasava: $400 saved over a long weekend in a 4-star hotel in Manhattan in July $650 saved over a 5-day stay at a 5-star hotel in central Berlin in September $900 saved on a weeklong vacation at a 5-star resort in Cancún in February Travelers interested in learning more can try out Trasava for themselves at Trasava.com. AboutTrasava: Trasava is a new travel tech startup based in Scottsdale, Arizona. Launched in 2022, Trasava is making travel more affordable by bringing corporate hotel pricing to the masses.

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TRAVEL TECHNOLOGY

Nexion Travel Group Launches First Immersive Journeys Experience

Nexion Travel Group | April 05, 2022

Nexion Travel Group, the leading host agency for travel professionals, recently completed its inaugural "Immersive Journey" on board Princess Cruises' Regal Princess. From March 7-12, 2022, 20 travel advisors who are members of Nexion Travel Group were hosted by Princess and Nexion's Business Development & Education (BDE) team to learn about how they can set their agencies up for long-term success."Coach Martin" Mussey, BDE Manager for Nexion Travel Group and certified business coach, led the advisors in workshops and exercises to help them establish specific and measurable goals to increase profitability and plan for sustainable growth. Each attendee was also provided exclusive content and materials from Business Success Journeys, Nexion's newly launched coaching program. Other faculty on this Immersive Journey included LaDonna Allen, National Account Manager with Princess Cruises. Each Immersive Journey is hosted by and exclusive to a supplier, giving Nexion members the chance to not only learn a particular topic, but get to know a supplier's offerings. Immersive Journeys attendees on this trip experienced a cruise with stops at Grand Turks and the Dominican Republic, and Princess's exclusive Medallion Class sailing. Regal Princess's Hotel Director also sat down with attendees to share insights about the unique onboard experience that Princess offers, and how to sell it to their clients. Our first Immersive Journey was a smashing success," said Mussey. "Our members loved being able to have the luxury of a few days of time to really learn about achieving business success in a small-group environment. They left with actionable ideas for their businesses and deepened their relationships with an important supplier partner. The Princess team put a lot of time and effort towards helping attendees not only fully understand their product, but also learn about business success from their experts. "Immersive Journeys' success depends on a true partnership with our preferred suppliers and I cannot thank Princess enough for hosting our inaugural event. Nexion members have been telling us they want to combine learning about a new skill or tactic with experiencing our suppliers' offerings. Immersive Journeys fits the bill for both, and we cannot wait to host our next Immersive Journeys event with another focus and a new partner." -Nexion Travel Group President Jackie Friedman All travel professionals interested in learning how to succeed as a professional business owner, backed by Nexion Travel Group's many great benefits, are encouraged to call 800-747-6813 or email sales@nexion.com. About Nexion Travel Group Nexion® Travel Group is a fully accredited host agency, offering membership to independent travel professionals since 1995. Nexion Travel Group provides ticketing, operations and fulfillment support to independent travel professionals coupled with best-in-class tools, technology, marketing, education and support. As part of Travel Leaders Group, a division of Internova Travel Group, Nexion Travel Group is the complete host agency for multi-agent agencies, corporate agencies, experienced agents and those new to the industry. About Internova Travel Group Internova Travel Group is one of the largest travel services companies in the world with a collection of leading brands delivering high-touch, personal travel expertise to leisure and corporate clients. Internova manages leisure, business and franchise firms through a portfolio of distinctive divisions. Internova represents more than 62,000 travel advisors in over 6,000 company-owned and affiliated locations predominantly in the United States, Canada and the United Kingdom, with a presence in more than 80 countries.

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Spotlight

People with disabilities enjoy vacation getaways as much as anyone else. But when you have a disability, you tend to have more questions and do more pre-planning before you travel. Long before you pack your bags, board your flight or check into your hotel room, you’re gathering information.

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