Quore, the leading provider of workflow management and productivity tools for hotels, today announced the latest enhancement to its Preventative Maintenance (PM) capabilities, adding new options and flexibility to scheduling features. Hotels can now leverage Quore’s solution to more easily maintain facilities, improve guest satisfaction, adhere to brand standards, and protect assets and revenue. In fact, customizing Quore’s PM app to meet the requirements of each brand or management company PM Program is a key step in the solution’s onboarding process, so all the heavy lifting is pre-built into the platform.
Preventative maintenance is consistently top of mind throughout the hospitality industry. Every hotel brand and management company places emphasis on PM activities so each property can extend the life of valuable on-site resources, from HVAC systems to televisions. In the new platform update, Quore added the flexibility to schedule general PMs tri-annually. This extends a list of existing frequency options, including weekly, monthly, quarterly, semi-annually, and annually. Quore also added two new guestroom PM frequencies, enabling hotels to schedule maintenance semi-annually or annually in those specific spaces.
This latest update to Quore’s platform comes as the company celebrates reaching 6,000 hotel customers and completing its Cleanings Plus Data Integration Powered by IHG Concerto, allowing room status details to be leveraged to improve the performance of housekeeping teams at IHG branded hotels. The company also recently commemorated its 10th anniversary in November 2022.
“We value our customers’ feedback and tailor our solution to their needs whenever possible. So, when some of the largest hotel brands in the world requested these new PM scheduling options, we delivered,” said David Fox, COO at Quore. “We are thrilled to see our solution continue to evolve, deliver more flexibility, and meet the needs of the hospitality industry. This development builds on our recent successful Cleanings Plus integration through IHG Concerto, and we look forward to empowering our more than 6,000 customers with even more flexibility and customization options in the future.”
About Quore
Quore is an award-winning, cloud-based hotel operations solution, supporting hotels of any size to be more efficient and improve guest experiences. Founded in 2012, Quore manages all aspects of the guest experience, including preventative maintenance, guest requests and complaints, work orders, housekeeping and workforce/shift communication. Quore’s software is used by more than 6,000 hotels, including hotels from the industry’s largest brands, like IHG, Marriott, and Choice. The Tennessee-based company is privately owned and was named one of America’s Best Startup Employers by Forbes.