FEATURES AND ADVICE

RoomRaccoon - The World's Number One Hotel Management System Now Available Across United States

RoomRaccoon | December 01, 2021

RoomRaccoon has expanded to the United States, offering accommodation property owners even greater opportunities to grow their business.

Independent hotels in the U.S. will now have the chance to experience the full power of RoomRaccoon, the award-winning Hotel Management System (HMS). With the North American hotel market estimated to be worth $30.66 billion in 2020, RoomRaccoon can play a vital role in helping American hoteliers maximize their share of the market and navigate the new normal with virtual tools like contactless check-in.

The Netherlands-based HMS provider has been available in Europe and Africa since 2017 and quickly became the preferred hotel tech solution for over 1,500 properties. In the months leading up to the full North American release, the company recruited and trained a team of local representatives who can offer hotel managers free online demos throughout the northern states and Canadian provinces.

"This is a very important moment in the history of RoomRaccoon,Our mission is to empower hoteliers around the world, and this is a big step in that direction. We are excited about the opportunity to partner with hoteliers in North America."

-Tymen Van Dyl, CEO, and co-founder of RoomRaccoon.

RoomRaccoon is the most complete cloud hotel management system in the world that is designed to be easy to use and fully automated, offering hoteliers a simple, yet comprehensive solution that does the job of multiple hotel tech stacks.

RoomRaccoon comes fully integrated with a Property Management System (PMS), Booking Engine, and Channel Manager, meaning you can manage everything from guest check-ins and check-outs, capture, and process direct bookings to instant rate and availability updates across multiple distribution channels in a snap.

Other important tools and features that hoteliers benefit from include:
  • Payment processing and card machine
  • Revenue and Yield management
  • Upsell functionality
  • Guest ID scanner
  • Financial reports
  • Automated pre-stay, post-stay, and confirmation emails
  • Online check-in
  • Website builder

With RoomRaccoon hoteliers can increase their occupancy rates, control their inventory, maximize their revenue and improve the overall guest experience. RoomRaccoon’s real power lies in the fact that it’s the most complete solution for the modern-day hotelier, said Van Dyl.

Unlike legacy technology, RoomRaccoon is made to be compatible with over 138 third-party integrations. “North America opens up the opportunity to partner with even more innovative, fast-paced, and trend-setting companies. RoomRaccoon looks forward to expanding with our existing partners including Event Temple, Lightspeed, Expedia, and Ivvy. We’re excited to discover new opportunities where together we can make a real difference,” said Nick Kleynhans, Head of Partnerships at RoomRaccoon.

Hoteliers can also keep an eye out for the RoomRaccoon team at hospitality expos and events next year. “We will be attending different events throughout North America. We believe in the power of events, meeting each other face-to-face, and getting to know the market,” said RoomRaccoon’s Event Planner Marit Hoencamp, who was behind the successful hospitality summit, Check-In 2021, hosted by RoomRaccoon where keynote speakers from Booking.com among others addressed important topics in the industry.

What do RoomRaccoon clients think? Training on RoomRaccoon is a breeze compared to some other systems. As a team, we really understand the RoomRaccoon system," said Aimee Lawson, Assistant General Manager of Cloud Estate Boutique Hotel in Stellenbosch, South Africa.

“RoomRaccoon has helped us improve our operations with the simplicity of the operating system from the front end and even from the back end. RoomRaccoon is the secret weapon to successful hotel management,”

-Jayson Van Noordwyk, General Manager of O’Two Hotel in Cape Town, South Africa.

What makes RoomRaccoon stand out in the crowded hotel tech space is the fact it is more than just a hotel tech company, RoomRaccoon is the brainchild of a hotelier who has first-hand experience of the daily operations and pain points involved in running a hotel.

Nadja Buckenberger, the product owner at RoomRaccoon, faced many challenges when she first opened the doors of her own independent hotel, the Bliss Boutique Hotel in Breda, Netherlands. The crux was that she couldn’t find a single affordable solution that could manage all aspects of her property. That’s when she decided to join forces with Tymen to create one that could.

About RoomRaccoon
it was voted the best Hotel Management System in 2020 and 2021 by hotel managers and industry experts on Hotel Tech Report. The company was also nominated as the Netherlands’ fifth most successful software company in 2021 by Techleap.

Spotlight

Student creates an account on the Learning Support Fund Application System (LAS) and downloads the TDAE claim form which they complete and hand to the university along with their coversheet and any receipts. University checks the receipts and approves the expenses by completing section 9 of the claim form.


Other News
COMMERCIAL TRAVEL

XO and SXSW® Partner, Taking Ideas to New Heights

xo & sxsw | March 08, 2022

Leading private aviation provider XO, announced its partnership with South by Southwest®(SXSW®), the world-renowned conference and festival. Taking place on March 11 through Sunday, March 20 in Austin, Texas, SXSW attracts transformational thinkers, innovators, and doers who can now access XO for all their private aviation needs, including crowdfunded flights in and out of Austin. It's only fitting that XO's transformative platform, which leverages predictive analytics and crowdfunding technology, is available to those flying to SXSW, where so many innovations have been introduced. Joining or initiating a crowdfunded flight to conferences and other innovative gatherings around the globe can create moments of collaboration among like-minded people. Through XO's digital platform, entrepreneurs traveling to the festival can crowdfund flights from their local cities by tapping into their network of fellow founders and leaders to purchase individual seats on a private jet. This revolutionary option allows the existing supply base of private aircraft to be used more efficiently, increasing availability and reducing clients' costs. "We are proud to be a private aviation partner of SXSW, We are making traveling with your colleagues, your network, and other leaders you meet through our crowdfunded flights profoundly convenient and more affordable across a range of aircraft classes. Our technology-forward platform is aligned with the spirit and goals of SXSW, and we look forward to flying creators, technologists, and entrepreneurs to and from Austin this March and beyond." -Lynn Fischer, Chief Marketing Officer at XO The XO mobile app and website allow travelers to access guaranteed pricing across a range of aircraft and global routes, with the ability to search and book flights instantly, making private travel more accessible than ever before for leading companies and creators. After being fully online last year, SXSW will deliver a hybrid experience with unparalleled discovery, learning, professional development, and networking with creators and leaders from around the world. The event features conference sessions, film festival screenings, music festival showcases, world-class exhibitions, competitions, awards ceremonies, and much more. XO is committed to supporting and elevating creators to connect to drive business innovation, personal fulfillment, and the global economy. For more information on XO and crowdfunded flights to and from Austin, please visit: https://flyxo.com/shared-charter/sxsw/ About XO XO is part of Vista, the world's first private aviation ecosystem, integrating a unique portfolio of companies offering asset-light flying solutions to cover all key aspects of private aviation. With experience flying to 187 countries – representing 96% of the world – the Vista group of companies completes over 70,000 flights and serves over 150,000 passengers annually. Vista group owned and managed fleet of more than 200 aircraft is suited to diverse flight duration, trip, and passenger requirements, backed by the knowledge and expertise of an international team, delivering the best end-to-end service to any private aviation customer. In addition to the group-owned and managed fleet, the safety-vetted XO Alliance Network gives customers access to 2,100+ aircraft globally, covering the full spectrum of cabin classes. Shared flights are XO Global LLC Public Charters as defined by 14 CFR 380 and are subject to XO's Public Charter Operator Participant Agreement. XO Global LLC is not a direct air carrier and does not operate any aircraft. All flights will be operated by properly licensed US or foreign air carriers. All services are subject to the terms and conditions available at flyxo.com/legal/. Fla. Seller of Travel Ref. No. ST42114.

Read More

BUSINESS TRAVEL

TransPerfect Selected by Finnair as Main Language Services Provider

TransPerfect | April 19, 2022

TransPerfect, the world’s largest provider of language and technology solutions for global business,announced that it has been chosen by Finnair as its main supplier for translation services and globalization management technology.Finnair is using TransPerfect’s GlobalLink® technology and AI solutions combined with a CoreMedia CMS connector to manage its multilingual digital touchpoints and content in 15 languages. As a result of the GlobalLink’s integration capabilities and TransPerfect’s experienced travel solutions team, the initial content deployment went live ahead of schedule and three times faster than a standard launch timeline for a full-scale multilingual content solution. One of the oldest continuously operating airlines in the world and part of the oneworld alliance, Finnair is offering convenient and efficient connections through its Helsinki and Arlanda hubs. Finnair chose TransPerfect’s GlobalLink solution due to its seamless integration with Finnair’s existing CMS, which allows for consolidating processes and greater consistency. With an eye on cost control, Finnair strategically introduced machine translation with human post-editing (MTPE) into its workflows in order to maximize its reach under the budgetary and resource constraints in play. GlobalLink is a modular suite of tools specifically designed to manage the complex demands of creating, deploying, and maintaining multilingual content, drastically reducing the time and effort required throughout the localization process. “Our direct digital channels are vital in engaging with customers and meeting their needs, so we want to create and update content to our key markets in an effective and agile way. It’s incredibly important to us—and the whole travel industry—to have partners like TransPerfect who can provide services and solutions that are not only scalable but flexible enough to enable our business to be nimble and achieve our goals.” -Anna Suntio, Digital Content Lead at Finnair TransPerfect President and CEO Phil Shawe commented, As Finnair adopts new online customer engagement strategies, we’re pleased that our GlobalLink suite of technologies is helping them achieve their global business goals. About TransPerfect TransPerfect is the world’s largest provider of language and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 6,000 global organizations employ TransPerfect’s GlobalLink® technology to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at www.transperfect.com.

Read More

COMMERCIAL TRAVEL

TRAWICK INTERNATIONAL NAMED TOP TRAVEL INSURANCE PROVIDER OF 2021 BY SQUAREMOUTH

TRAWICK INTERNATIONAL | February 15, 2022

Trawick International (Trawick) has been named Top-Selling Travel Insurance Provider for 2021 by the popular travel insurance comparison site, Squaremouth. The announcement cites total premium sold, number of policies sold, overall customer rating, and percent of negative reviews to sales as key indicators. In 2021, the top-selling Trawick plan on Squaremouth was Safe Travels Voyager, designed for travelers wanting the highest available benefit limits. Trawick has been ranked number one on Squaremouth's monthly Top-Selling Travel Insurance Providers - Ranked by Premium Sold list for 17 consecutive months, beginning September 2020 through January 2022. Previously, Trawick held the third spot on the annual list for 2020. "We are thrilled to top the 2021 Squaremouth list. The Trawick team is passionate about designing and offering travel insurance plans at competitive rates with the most sought-after coverage. Moving up from the third spot in 2020 to the top spot in 2021 indicates that travelers around the world trust Trawick to be there for them when they need it most, and for that, we are grateful." -Daryl Trawick, Founder and President, Trawick International Bailey Foster, Vice President of Trip Insurance, Trawick International, added, This is an exciting time for Trawick. Holding the top spot is not something we take for granted. We will keep innovating and improving our offerings to provide travelers with industry-leading products and services. We are thankful for our partnership with Squaremouth and to everyone who put their trust in us. In addition to Safe Travels Voyager, Trawick offers a diverse portfolio of international and domestic travel insurance plans. In 2021, more than 650,000 travelers enrolled in a Trawick plan. About Trawick International Trawick International has been a leading provider of travel insurance and other assistance services for nearly 25 years. The Company offers a full suite of innovative travel, travel medical, and student insurance, as well as emergency assistance services. For more, visit www.trawickinternational.com. About Squaremouth Squaremouth.com has insured over two million travelers. Using Squaremouth's intuitive quoting and comparison engine, award-winning support team, and verified customer reviews, travelers can save time and money to find the best travel insurance policy for their trip. For more, visit www.squaremouth.com.

Read More

HOSPITALITY TRENDS

Avenir Hospitality Acquires 4 Boutique Hotels in Cannon Beach and Partners with Life House for Management

Avenir | January 24, 2022

Avenir Hospitality (“Avenir”) has announced its acquisition of the Cannon Beach Hotel Collection, a portfolio of 4 boutique hotels located in Cannon Beach, Oregon. Avenir has partnered with New York-based boutique hotel operator Life House to manage the portfolio, which represents the company’s first properties in the Pacific Northwest.Named one of National Geographic's 100 Most Beautiful Places and one of its 21 Best Beaches in the World, Cannon Beach is renowned for its stunning natural beauty which includes wide sandy shores, stunning views of Haystack Rock–a 235 ft sea stack home to colorful tidepools and diverse wildlife–and neighboring state parks that harbor ancient pine forests and dramatic coastline views. These remarkable natural areas blend magically with the charming city of Cannon Beach, which features a picturesque, walkable downtown with numerous galleries, restaurants, and boutiques. Visitors from Portland, Seattle, and beyond return to Cannon Beach time and time again to savor the culinary bounty of the Pacific Northwest, enjoy one of the top art towns in America and explore the outdoors. “We were drawn to Cannon Beach’s natural beauty, boutique charm and strong market dynamics, which are key elements in our thesis of investing in boutique assets in distinct leisure markets. We are honored for the opportunity to steward these beloved properties and further their legacy in the Cannon Beach Hotel Collection, We’re very excited about the future of these properties and this segment of the hospitality industry, as consumers increasingly gravitate towards unique and authentic experiences. We look forward to exploring opportunities to grow our portfolio nearby and in similar markets" -Daniel Lima, Co-Founder and Managing Partner at Avenirand Kevin Fleming, Co-Founder and Managing Partner at Avenir. The award-winning Cannon Beach Hotel Collection encompasses 4 charming properties all steps from the sand, and located in midtown Cannon Beach, the portfolio sits between the center of downtown and the iconic Haystack Rock. At the heart of the collection is the Cannon Beach Hotel, a historic property with a storied past dating back to 1914. Featuring a cozy lobby and adjacent eatery soon to be reopened, the Cannon Beach Hotel serves as the check-in for the broader collection, which spans The Courtyard, McBee Cottages and the Hearthstone Inn. Each outpost in the collection features a unique vibe and character, while all offering an authentic experience for guests. “We are thrilled to formally announce our entrance into the Pacific Northwest with the Cannon Beach Hotel Collection, which we have been proudly operating since the summer, We and our partners are actively seeking opportunities to expand throughout the region, with a core focus on independent hotels in drive-to leisure markets”. -Bryan Dunn, Managing Director at Life House. About Avenir Hospitality Avenir Hospitality is an investment group focused on independent hotels in distinct leisure destinations with favorable supply-demand dynamics. Avenir brings hospitality best practices, operational agility and financial diligence to the properties it acquires, creating value for guests, communities and investors. For more information on Avenir, visit https://www.avenirhospitality.com. About Life House Life House is a New York-based, venture-backed and vertically-integrated hotel brand, management, and software company. Life House has built a proprietary technology stack to power a platform that makes hotels more seamless and more profitable for hotel owners and travel more meaningful and more accessible for travelers. Life House operates a growing portfolio of boutique and luxury hotels, with more than 55 projects open or under development across the US and Mexico. To learn more about Life House, visit https://www.life-house.com.

Read More

Spotlight

Student creates an account on the Learning Support Fund Application System (LAS) and downloads the TDAE claim form which they complete and hand to the university along with their coversheet and any receipts. University checks the receipts and approves the expenses by completing section 9 of the claim form.

Resources