Hospitality Trends

Track Expands Hospitality Software Portfolio to Reduce Tech Footprint for Short-Term Rental Companies

Track-Expands-Hospitality-Software-Portfolio

Minnesota-based TravelNet Solutions (TNS), the leading provider of software solutions for the short-term rental industry, today announced several enhancements and extensions to its flagship product, Track Property Management System. Company representatives at the annual Vacation Rental Management Association (VRMA) conference will introduce attendees to Track's new Distribution Engine, Payments, and Reviews Management tools with an eye toward consolidating their technology footprint.

In July 2023, the company announced an investment partnership with Texas-based Blue Star Innovation Partners (BSIP). TNS CEO and Co-Founder Ryan Bailey then noted that the partnership would help the company, "... develop products and services faster, hire more staff, and pursue our market goals more aggressively." What customers are seeing right now, he says, are concrete steps toward those objectives.

"Since the beginning, innovation has been at the heart of everything we do, and it's been driven by our customers' desire to level up and win in this rapidly changing market," Bailey said. "The BSIP partnership has helped us level up ourselves so we can respond more quickly to customer needs and reduce their overall technology footprint. The new products and services we're talking about this week are stellar examples of our commitment to that goal.

"In the end, it comes down to building a sales engine that can scale and drive more bookings," he added.

TNS' NEXT user conference, held Sept. 2023 in Minneapolis, afforded current customers a sneak peek at the new products. VRMA is the first opportunity for prospects to learn about them in person.

What's New?

Distribution Engine is a Track add-on designed to make the distribution of rental listings across channels such as Airbnb and Vrbo faster, easier, and more powerful than any competing solution on the market. Users can manage listings on one dashboard, saving the hassle of logging into multiple platforms. Time-saving features such as bulk operations, plus access to a dedicated team of distribution experts, will also help property managers optimize their channel performance.

Reviews Management is a feature coming soon to Distribution Engine that greatly simplifies the process of reading and responding to guest reviews. Many operators spend several hours per week managing reviews, which are unique to each channel and require different logins and interfaces. Reviews Management brings the process into one clean interface so users don't have to leave the Track platform to manage this critical aspect of their business.

Track Payments is a new payment-processing solution set to formally launch in early 2024. Currently, Track customers rely on third-party payment portals to handle their payments, requiring separate contracts and slow or confusing processes that can tie up revenue. Track Payments will be integrated into the Track platform, giving users greater control and a central dashboard that can track credit activity such as chargebacks and refunds in real-time.

New Products, New Tagline

In addition to its new products, this week marks the debut of TNS' new company tagline, "Heart of Hospitality." The company says the tagline highlights three major areas of focus: Its software's place at the heart of customers' operations; its heartfelt connection to stakeholders, chiefly customers, owners, and guests; and a continued commitment to its company values of service to others, grit, and building the future.

About TravelNet Solutions

For more than 21 years, TravelNet Solutions, Inc. (TNS) has provided integrated software and marketing solutions for the hospitality industry anchored by its flagship Track Property Management System and other products under the Track banner. Our single-vendor ecosystem gives growing vacation rental companies all the enterprise-class tools they need to scale. With 70+ integration partners and a growing list of native features, Track helps hospitality pros level up through digital transformation.

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Sonesta Announces First Sonesta Es Suites Ground Up Development

PR Newswire | January 24, 2024

Sonesta International Hotels Corporation (Sonesta) today announced plans for the construction of a new Sonesta ES Suites in Port Charlotte, Florida. This new property, expected to open in Spring 2025, marks the first Sonesta ES Suites brand project developed from the ground up. "We are excited that Sonesta ES Suites Port Charlotte will be our first purpose-built location for the brand," said Brian Quinn, Sonesta's Chief Development Officer. "The Sonesta ES Suites brand stands out as an attractive choice for franchisees looking for an upscale option to capitalize on the continued dependable performance of extended stay hotels." "Sonesta ES Suites Port Charlotte will benefit business travelers and tourists who are looking for accommodations near the beaches, golf courses, parks and other attractions that Port Charlotte has to offer," said Alan Lane, one of Sonesta ES Suites Port Charlotte's owners. "The addition of Sonesta ES Suites Port Charlotte to our diverse portfolio reflects Commonwealth Hotels' unwavering commitment to providing an unparalleled guest experience through visionary development, ethical practices and a steadfast dedication to superior service," said Jennifer Porter, President of Commonwealth Hotels, the hotel's management company. To be located at 1321 Claburn Circle in Port Charlotte, Florida, the Sonesta ES Suites Port Charlotte will be an upscale extended-stay hotel spanning four floors and offering 117 rooms with amenities including breakfast and dining services, an outdoor pool, fitness room, market pantry, guest laundry, onsite parking and more. The location of the new hotel is close to over 20 colleges and universities, two hospitals, more than 70 parks and recreational spaces, more than 12 miles of beaches, 14 golf courses and numerous other attractions. Guests of this location will be able to earn or redeem points in the award winning Sonesta Travel Pass loyalty program.

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interCaribbean Announces Upcoming Launch of Non-Stop Flights Between Bridgetown and Kingston

InterCaribbean Airways | January 08, 2024

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CheckMyBus and redBus partner in international markets to simplify Bus Travel experience

Business Wire | January 29, 2024

CheckMyBus, the world’s leading metasearch engine for intercity bus, and redBus, the world’s largest online bus ticketing platform, have announced their partnership for Southeast Asia and the LATAM markets. redBus offers online bus booking services in Singapore, Malaysia and Indonesia, as well as the LATAM markets of Peru and Colombia. With this partnership, redBus will provide comprehensive inventory and ease of online bus booking options for both domestic and international travellers through the CheckMyBus platform. Travellers can discover best bus trips on CheckMyBus, the world’s most comprehensive long-distance bus content platform with millions of connections across more than 90 countries. After the rebound of the travel industry, there has been a surge in both domestic and international travel. However, as a result of these changes, flights and other modes of private transportation have become more expensive, leaving budget-conscious travellers in search of cost-effective alternatives. Buses have consistently remained an affordable and budget-friendly option. Through this collaboration, CheckMyBus and redBus are committed to providing the best and most affordable bus booking experience for their users. In addition to domestic users, it is now much easier for international travellers to find the right buses to exciting destinations in South America and Southeast Asia having access to the largest bus inventory in these regions. Marc Hofmann, CEO of CheckMyBus, said: “Our mission is to make bus travel simple. By providing access to the extensive redBus inventory to our global audience, we are taking a significant step toward promoting bus travel in Southeast Asia and LATAM, making it more accessible. We are excited to contribute to the growth of the travel industry by assisting both domestic and international travellers in the region in collaboration with a strong partner like redBus.” Krishnan Ramaswami, Chief Business Officer - International Businesses, redBus, said: “Through this one partnership, we can offer extensive bus ticketing options to the international traveller. Global travellers can book a ticket & discover a range of services in Southeast Asian and Latin American markets as conveniently as locals. We expect this will improve our discoverability in newer markets and provide better accessibility to a larger customer base. We look forward to working with CheckMyBus to improve the ease & convenience of bus bookings.”

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AirDNA Acquires Uplisting, Setting New Standards in Short-Term Rental Intelligence and Management

PR Newswire | January 10, 2024

AirDNA, a leading short-term rental (STR) data provider, announced today the acquisition of vacation rental software and channel management system Uplisting. This acquisition marks a pivotal leap in AirDNA's mission to provide a comprehensive, one-stop solution for those investing in and operating short-term rental properties. Demi Horvat, CEO of AirDNA, shares the vision behind the acquisition: "Merging Uplisting's first-class property management tools with our unparalleled market insights will create holistic, tailored solutions for all STR stakeholders, from aspiring hosts to large professional managers. This integration equips users with robust tools for every step on their journey, from research and investment to set-up and ongoing optimization of their properties." Uplisting, an Airbnb Preferred Plus software partner, is a powerhouse for effectively managing and synchronizing STR listings on key platforms like Airbnb, Vrbo, and Booking.com. Its automation of critical tasks like real-time booking updates and guest communication has made it indispensable in optimizing the operations of vacation rental hosts and property managers globally. In 2023 alone, Uplisting processed an estimated $400 million in bookings, empowering users with reliable technology tools that catalyze growth. Vincent Breslin, Founder of Uplisting, commented: "Joining forces with AirDNA opens up a realm of possibilities for the vacation rental market. With our combined wealth of expertise, we are poised to redefine industry standards, driving innovation and delivering enhanced value to all our clients." In another decisive move to strengthen its commitment to STR hosts, AirDNA is introducing a new Dynamic Pricing feature that automatically syncs AirDNA's Smart Rates™ to Airbnb. This much-requested functionality empowers users to maximize booking revenues, drawing on extensive data from millions of listings on Airbnb and Vrbo to provide effective pricing recommendations. "Dynamic Pricing makes it easier for busy STR hosts to set their rates by automatically analyzing market and competitor trends. This ensures the best prices are delivered in real-time to their Airbnb listings, eliminating guesswork and manual adjustments. With our focus on building easy-to-use tools for hosts and Uplisting's comprehensive suite for bookings, operations, guest communication, and beyond, we're bringing professional tools within reach of everyone," said Horvat. Following AirDNA's acquisition of Arrivalist in July 2023, these strategic milestones showcase AirDNA's dynamic expansion under the umbrella of predictis, a family of software-enabled data businesses, and a portfolio company of Alpine Investors. "With this second acquisition in just six months, AirDNA is poised for continued growth and innovation, and with more developments in the pipeline, it is well positioned to expand its leadership position at the forefront of the short-term rental industry," remarked Jean-Marc Levy, CEO of predictis. FOCUS Capital Partners Ireland served as the financial advisor to Uplisting.

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