Business Travel
PR Newswire | October 27, 2023
Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technologies, expands their thriving partnership with Sentral, a leading full-building residential hospitality operator. Sentral boasts a network of Class A apartment properties across the U.S., offering flexible living services, authentic local experiences, premium amenities and community connection for residents and guests.
Stayntouch PMS operates across 14 properties in the Sentral portfolio, including Sentral Michigan Avenue and Sentral Union Station. These establishments have integrated Stayntouch Kiosk for an elevated guest experience. By effectively utilizing Stayntouch's mobile and kiosk-driven upsell technology, Sentral properties have generated ample revenue to self-fund these systems.
Sentral Michigan Avenue achieved a remarkable 253% ROI from their Kiosk subscription within a year, or a 120% ROI from their combined Kiosk and Cloud PMS subscriptions. Similarly, revenue from mobile-based early check-in offerings at Sentral Union Station covers their combined Cloud PMS and Kiosk subscription costs.
Todd Butler, Chief Technology Officer at Sentral comments, "Stayntouch PMS and Kiosk has streamlined and enhanced our check-in process. Guests now have the option of a rapid, staff-less welcome experience, presented in a way that avoids any sense of pressure - the upsell decision rests entirely with the guest. The revenue generated from ancillary upsells and offers is significant, surpassing our subscription costs and tech investment with Stayntouch. We're extremely satisfied with the additional revenue to offset costs, all the while providing guests with an enriched stay."
Priya Rajamani, VP of Implementation and Support at Stayntouch said, "We are very excited that Sentral has leveraged our platforms not only to enhance their guest experience but to boost their bottom line and generate a positive ROI. Ultimately, our mission is to develop technology to enhance hospitality for hotel operators, staff, and their guests, and we are proud that Sentral has been able to use our technology to reimagine flexible living communities."
Sentral aims to roll out the Stayntouch Kiosk at additional properties, seeking to amplify financial benefits while consistently elevating the guest experience.
About Sentral
Sentral is the leading full-building residential hospitality operator, maximizing NOI lift for Class A owners through superior performance and enhanced experience. The company is redefining home for the modern renter by transforming upscale, multifamily properties into dynamic communities in the nation's most coveted cities. Sentral delivers flexible living services, authentic local experiences, premium amenities, community connection for residents and guests, and a tech-enabled platform that enhances operational efficiency. The company manages over $5 billion in Class A multifamily assets and is backed by world-class firms in technology, hospitality, and real estate, including ICONIQ Capital and Ascendant Capital Partners. Sentral is headquartered in San Francisco and Denver.
About Stayntouch
Stayntouch delivers a cloud-native and guest-centric hotel property management system (PMS) with a comprehensive library of over 1,100 integrations. Stayntouch's cloud-native PMS empowers independent hotels, hotel groups, and management companies to drive revenue, reduce costs, enhance service, and captivate their guests. In 2022, Stayntouch launched Stayntouch 2.0, a fully integrated technology suite featuring its core cloud-native PMS and guest kiosk solution, a comprehensive chain management module, a seamless booking engine (Stayntouch Booking), a robust payment processing platform (Stayntouch Pay), and a powerful channel manager. Stayntouch 2.0 enables hotels to streamline their operations, maximize and diversify their revenue streams, and deliver an even more enhanced guest experience with the innovation and support of one trusted technology partner. Stayntouch is supported by a team of professionals with deep roots in the hospitality industry and is a trusted partner to industry-leading management companies, including Sage Hospitality, HEI Hotels & Resorts, and EOS Hospitality, innovative independent brands such as Village Hotels, Pod Hotels, and First Hotels, and iconic flagship properties such as the TWA Hotel, Showboat Hotel Atlantic City, and Zoku Amsterdam.
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Hospitality Management
Context Travel | September 22, 2023
Context Travel, a leader in travel experiences, is set to revolutionize how globetrotters connect with culturally diverse destinations across the globe. The company is excited to introduce its innovative line of Audio Guides, designed to offer an enriched and interactive travel encounter.
Several distinguishing characteristics of Context Travel's Audio Guides set them apart in travel. Firstly, these guides are GPS-enabled, ensuring that audio tours automatically play based on the traveler's location, even offline. This functionality allows travelers to fully engage with their surroundings while immersing themselves in the local culture.
Secondly, the self-paced nature of these guides empowers travelers to explore destinations at their convenience without feeling rushed. The engaging commentary adds insight and context to their journey, enhancing their overall experience.
Lastly, their foundation in expertise sets Context Travel's Audio Guides apart. Drawing from the vast network of seasoned guides, these audio companions offer an insider's perspective and captivating narratives, providing travelers with a unique and insightful way to connect with their chosen destination. Context Travel is ushering in a new era of immersive travel exploration with these features.
Context Travel is offering a promotion for early adopters to commemorate the launch of Audio Guides. Travelers can receive 50% off their first audio guide purchase with the promo code CONTEXT50.
Context Travel's dedication to delivering exceptional and educational travel experiences is exemplified through its storied legacy of expert-led tours. These journeys have allowed travelers to gain profound insights into the realms of history, art, archaeology, gastronomy, and culture, all under the guidance of distinguished scholars in their respective fields. With the launch of its innovative Audio Guides, Context Travel takes a significant stride forward in expanding its mission. By making these enriching experiences more accessible to a broader audience, the company solidifies its position as a trailblazer in immersive and insightful travel. This evolution underscores their unwavering commitment to fostering a deeper understanding of the world's cultural treasures for future generations.
About Context Travel
Context Travel is an expert-led digital and travel experiences platform dedicated to enriching global understanding of cultural heritage. The company pairs explorers with enthusiastic experts who offer insights that surpass the conventional. Holding B Corporation certification since 2011, it underscores its commitment to extraordinary and sustainable tourism. Travelers have various options, including private or small group walking tours, pre-trip lectures, or engaging audio guides, all aimed at advancing Context Travel's mission to ignite a passion for cultural exploration.
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Hospitality Trends
PR Newswire | October 04, 2023
Vietjet, Vietnam's largest private airline, has just announced the launch of five new international services from Vietnam to Australia, South Korea, Hong Kong and Taiwan, further expanding its global network. This comes as exciting news for travellers throughout the Asia Pacific region, including Singapore, as they are set to fly at more affordable fares.
Vietjet continues to fortify its Vietnam – Australia flight network by adding two new services from Ho Chi Minh City to Perth and Adelaide with five weekly flights, starting 21 November 2023. The new routes make Vietjet the first airline from Vietnam connecting to Australia's five largest cities of Melbourne, Sydney, Brisbane, Perth and Adelaide.
The Hanoi – Hong Kong route will commence on 22 December 2023, with a daily frequency, departing from Hanoi at 08:55 and arriving in Hong Kong at 11:50. The return flight from Hong Kong to Hanoi will take off at 12:50 and land at 13:50 (local times). Travellers from Hong Kong can easily fly directly to all gateways of Vietnam's North – Central and South, to Hanoi, Da Nang, Ho Chi Minh City, and Phu Quoc.
Phu Quoc, the emerging star of Vietnamese tourism will also welcome two new Vietjet's services to Korea and Taiwan. Accordingly, Vietjet will operate the daily Phu Quoc – Busan route, starting from 10 December 2023. The flights depart from Phu Quoc at 01:15 and land in Busan at 08:05. The return flight will depart Busan at 08:55 and land in Phu Quoc at 12:40 (local times).
The Phu Quoc – Taipei direct service will operate from 17 January 2024, with a frequency of four flights per week on Mondays, Wednesdays, Fridays, and Sundays. The departure from Phu Quoc will be at 08:25 and the arrival in Taipei will be at 13:00. The return flights take off from Taipei at 14:00 and touch down in Phu Quoc at 16:50 (local times).
Super Ticket Promotion to Celebrate New Services
To mark the intensive new route introduction, Vietjet is offering an extraordinary promotion with ticket fares from just SGD80/one-way (inclusive of tax and fees) for all international services, including three routes between Singapore – Hanoi/Da Nang/ Ho Chi Minh City and other routes connecting via Vietnam. Booking for promotional tickets is available from now to 10 October 2023, with travel time up to one year until 31 October 2024 (Exclusive of public holidays, peak seasons).
Discover the exciting new routes on Vietjet's new and eco-friendly aircraft, served by dedicated and professional cabin crew. Indulge in delectable diversity of hot and fresh meals, prepared for your satisfaction. Vietjet also goes the extra mile with the complimentary Sky Care insurance, ensuring your worry-free journey, and the exclusive Sky Joy loyalty program. Let's enjoy flying with Vietjet!
About Vietjet
The new-age carrier Vietjet has not only revolutionized the aviation industry in Vietnam but also been a pioneering airline across the region and around the world. With a focus on cost management ability, effective operations, and performance, applying the latest technology to all activities and leading the trend, Vietjet offers flying opportunities with cost-saving and flexible fares as well as diversified services to meet customers' demands.
Vietjet is a fully-fledged member of International Air Transport Association (IATA) with the IATA Operational Safety Audit (IOSA) certificate. As Vietnam's largest private carrier, the airline has been awarded the highest ranking for safety with 7 stars by the world's only safety and product rating website airlineratings.com and listed as one of the world's 50 best airlines for healthy financing and operations by Airfinance Journal in many consecutive years. The airline has also been named as Best Low-Cost Carrier by renowned organizations such as Skytrax, CAPA, Airline Ratings, and many others.
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Hospitality Management
Inspirato | October 12, 2023
Inspirato Incorporated, an innovative luxury travel subscription brand and Thomas James Homes (TJH), one of the largest replacement homebuilders, currently managing over 500 homes in various stages of production and serving diverse regions, including Southern California, Northern California, the Pacific Northwest, Colorado, and Arizona, has entered into a strategic partnership. In this strategic collaboration, Inspirato is set to offer TJH clients an exclusive 12-month complimentary Inspirato Travel Membership, granting them access to Inspirato's handpicked selection of over 750 luxury vacation options across 100+ global destinations, all at privileged, members-only pricing, ensuring an unmatched travel experience.
As TJH clients eagerly await the completion of their new homes, they have the remarkable opportunity to embark on global adventures, luxuriating in Inspirato's opulent residences across preferred destinations such as the serene coastal vistas of Los Cabos, the alpine splendor of Vail, Colorado, or the timeless charm of Tuscany, Italy. This exceptional partnership not only grants access to picturesque locales but also ensures that clients receive the impeccable first-class service that characterizes Inspirato's offerings, including personalized pre-trip planning, daily housekeeping, and the assistance of on-site concierges. Furthermore, TJH introduced the Private Client Group, a dedicated sales team committed to supporting the company's innovative BUILD by TJH solution, which aspires to unlock the potential of existing homes by replacing them with new, more functional ones, all backed by TJH's price and on-time delivery guarantees. This innovative approach simplifies the traditional custom-building model, integrating architectural design, permitting, and construction management, ensuring prompt, on-time delivery and eliminating costly overruns and delays.
Complementing its BUILD program, TJH's BUY offerings extend clients can access to an array of design-driven pre-construction and move-in-ready homes throughout sought-after locales spanning Southern California, Northern California, Arizona, Colorado, and the Pacific Northwest. TJH is poised to deliver an impressive inventory of 275 to 300 spec homes across high-demand neighborhoods in the coming year. These homes, thoughtfully crafted by a team of eminent architects and designers, epitomize the essence of modern living. Infused with the latest advancements in smart home technology, they exude contemporary design trends and offer versatile living spaces, aligning perfectly with homeowners' ever-evolving lifestyles and preferences. With an unwavering commitment to innovation and excellence, the company continues to shape the landscape of residential living by providing quality and choice to its valued customers.
About Inspirato
Inspirato is a luxury travel subscription enterprise distinguished by its unique approach to granting exclusive access to a meticulously curated collection of premium vacation opportunities. Founded on the principles of unwavering service quality, reliability, and customer value, the company's innovative model is dedicated to meeting the discerning expectations of its clientele. The Inspirato portfolio encompasses an array of opulent vacation residences, lodging options at prestigious five-star hotels and resort collaborators, and tailor-made travel experiences, all harmoniously designed to cater to the most refined travel tastes.
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