UNWTO Calling for Responsible Restart of Tourism

UNWTO | June 23, 2020

The World Tourism Organization (UNWTO) is once again calling on governments across the globe to restart tourism in a responsible way as the COVID-19 pandemic has led to a loss of about $195 billion in international tourism receipts over the first four months of 2020.
Fortunately, the UNWTO World Tourism Barometer shows that the industry is beginning to come back in some places, including destinations in the Northern Hemisphere.

Spotlight

Looking to do a European River Cruise? Maybe see some islands on a Caribbean Cruise? Want to Explore the World on an Around the World Cruise? Well here are some things that all cruise passengers should know before they take a cruise.


Other News
HOSPITALITY TRENDS

Dusit Thani Laguna Phuket teams with renowned local partners to offer a 'Simply Amazing' stay experience

Dusit International, Dusit Thani Laguna Phuket | March 31, 2022

Themed evening parties, a wide range of watersports activities, and a choice of stylish BMW or Peugeot cars await guests this April. BANGKOK, Mar 30, 2022 - (ACN Newswire) - Dusit Thani Laguna Phuket, a luxurious beachfront resort owned and operated by Dusit International, one of Thailand's leading hotel and property development companies, is turning collaborations into exceptional value with a 'Simply Amazing' stay experience featuring an enticing room offer and many opportunities to create lasting memories this month. Available for booking between 1-23 April 2022 for stay dates between 7-30 April 2022, the 'Simply Amazing' room offer applies to Club rooms, Suites, and Villas and starts at only THB 9,000 net per night, inclusive of daily breakfast for two. To elevate the stay experience, Dusit has also teamed up with esteemed local partners to create a wide range of special experiences, memorable activities, and unique services throughout April. Thanks to collaborations with authorised BMW dealer Millennium Auto and car rental company SIXT, guests staying in a Club room or above will have 24-hour access to BMW Series 5 or Peugeot 5008 cars, available to pick up at the resort on a first-come, first-served basis, at no additional charge during their stay.[1] Highlighting local musical talent, each weekend the resort will host nightly theme parties featuring live music, top local DJs, and creative drinks at a pop-up beach bar. The programme will start on Friday 8 April with "Sunset Chill Out & Retro Beats" - a celebration of the '60s, followed by the '80s and '90s on Saturday 9 April, and a multi-generation celebration on Sunday 10 April. Each party will start with a complimentary sunset cocktail. The resort has also teamed up with ZAK Extreme, Jet Board Thailand and Phuket Water Sports Club to offer very special rates on jet surf, surfboard, surf lessons, and other exciting watersports activities every Friday to Sunday throughout the month. Alongside occasional pop-up dining experiences with guest chefs - including, on Songkran (Wednesday 13 April), a special eight-course feast of Basque cuisine by globe-trotting Chef Inaki Bolumburu, for only THB 2,500++ - the resort will also offer its own exclusive Amore Dinner on the Beach for the special price of THB 4,000 per couple, inclusive of two glasses of wine. Set on the sands and illuminated by candles, this romantic dining experience is normally priced at THB 6,000 and is ideal for celebrating any special occasion. "The 'Simply Amazing' experience at Dusit Thani Laguna Phuket is part of our group-wide vision to transform our hotels into dynamic and vibrant spaces that meet the lifestyle needs of all generations of travellers," said Ms Prachoom Tantiprasertsuk, VP - Operations (Southern Thailand), Dusit International. "With this in mind, we are delighted to collaborate with Millennium Auto, SIXT, and other local partners to enhance our stay, dining, and activities experiences in meaningful and exciting ways - all while delivering additional convenience and value. "With a wide range of special activities, and the unique opportunity to explore the island in BMW or Peugeot cars, our international and domestic guests have everything they need to experience the best of Phuket while staying with utmost peace of mind. And we are sure they will find it 'Simply Amazing.'" Dusit Thani Laguna Phuket is located next to the white sands of Bang Tao beach overlooking the azure waters of the Andaman Sea in the heart of Laguna Phuket, an integrated destination resort on the west coast of Phuket island. Alongside SHA Plus certified standards of hygiene and cleanliness, Dusit's carefully crafted 'Dusit Care' services, such as flexible check-in and mobile payment methods, are also in place to deliver additional convenience while maximising guest safety. For more information about the 'Simply Amazing' offer, or to make a booking, please visit www.dusit.com or call (076) 362 999 (local fixed number). [1] Terms and conditions apply About Dusit Thani Laguna Phuket Located next to the white sands of Bang Tao beach overlooking the Andaman Sea and surrounded by lush tropical gardens, Dusit Thani Laguna Phuket comprises 253 elegant rooms, suites and villas. Amongst other facilities, it offers five dining outlets, a fully equipped gym, tennis and sports courts, a luxurious spa, an outdoor swimming pool, a watersports centre, a children's play area, and easy access to the neighbouring 18-hole Laguna Phuket Golf Course. Guests can also enjoy a range of complimentary activities reflecting responsible tourism practices. Among some of the options offered are sustainable crafts workshops such as upcycled tie-dye and bag painting; cooking classes featuring locally sourced ingredients; and Thai cultural workshops where guests can learn more about the history of Phuket and the island's unique traditions and customs. Dusit's new group-wide wellness concept, Devarana Wellness, also offers complimentary activities that enhance emotional and physical resilience, such as yoga, meditation, and breathwork. A Family Retreat Programme, meanwhile, features a mini-farm workshop, educational kids camp, stand up paddleboarding, and other entertaining and enriching experiences for adults and children alike. About Dusit International Established in 1948, Dusit International or Dusit Thani Public Company Limited (DUSIT) is a leading hospitality group listed on the Stock Exchange of Thailand. Its operations comprise five distinct yet complementary business units: hotels and resorts, hospitality education, food, property development, and hospitality-related services. The group's portfolio of hotels, resorts and luxury villas includes more than 300 properties operating under a total of six brands (Dusit Thani, Dusit Devarana, dusitD2, Dusit Princess, ASAI Hotels, and Elite Havens) across 16 countries worldwide. The group also operates culinary schools and hospitality colleges in Thailand, plus catering companies for the education sector in Thailand, Cambodia, and Vietnam. Dusit International's diversified investments in real estate development, hospitality-related services, and the food sector are part of its long-term strategy for sustainable growth, which focuses on three key areas: balance, expansion and diversification. For more information, please visit dusit-international.com.

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COMMERCIAL TRAVEL

TRAWICK INTERNATIONAL NAMED TOP TRAVEL INSURANCE PROVIDER OF 2021 BY SQUAREMOUTH

TRAWICK INTERNATIONAL | February 15, 2022

Trawick International (Trawick) has been named Top-Selling Travel Insurance Provider for 2021 by the popular travel insurance comparison site, Squaremouth. The announcement cites total premium sold, number of policies sold, overall customer rating, and percent of negative reviews to sales as key indicators. In 2021, the top-selling Trawick plan on Squaremouth was Safe Travels Voyager, designed for travelers wanting the highest available benefit limits. Trawick has been ranked number one on Squaremouth's monthly Top-Selling Travel Insurance Providers - Ranked by Premium Sold list for 17 consecutive months, beginning September 2020 through January 2022. Previously, Trawick held the third spot on the annual list for 2020. "We are thrilled to top the 2021 Squaremouth list. The Trawick team is passionate about designing and offering travel insurance plans at competitive rates with the most sought-after coverage. Moving up from the third spot in 2020 to the top spot in 2021 indicates that travelers around the world trust Trawick to be there for them when they need it most, and for that, we are grateful." -Daryl Trawick, Founder and President, Trawick International Bailey Foster, Vice President of Trip Insurance, Trawick International, added, This is an exciting time for Trawick. Holding the top spot is not something we take for granted. We will keep innovating and improving our offerings to provide travelers with industry-leading products and services. We are thankful for our partnership with Squaremouth and to everyone who put their trust in us. In addition to Safe Travels Voyager, Trawick offers a diverse portfolio of international and domestic travel insurance plans. In 2021, more than 650,000 travelers enrolled in a Trawick plan. About Trawick International Trawick International has been a leading provider of travel insurance and other assistance services for nearly 25 years. The Company offers a full suite of innovative travel, travel medical, and student insurance, as well as emergency assistance services. For more, visit www.trawickinternational.com. About Squaremouth Squaremouth.com has insured over two million travelers. Using Squaremouth's intuitive quoting and comparison engine, award-winning support team, and verified customer reviews, travelers can save time and money to find the best travel insurance policy for their trip. For more, visit www.squaremouth.com.

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CRUISE

Consumers Optimistic About Cruise Travel in 2022

arrivia | March 01, 2022

Consumers are optimistic about their 2022 cruise travel plans. That's the overall sentiment from a recent survey conducted by arrivia, a leading travel loyalty and cruise booking technology platform that works with consumer-facing companies worldwide. The company surveyed 1,453 Americans between November 3, 2021, and January 10, 2022, all of whom are members of a travel club or travel benefits program, about their attitudes and preferences around cruise travel. Initial responses were collected just a few weeks before the emergence of the COVID-19 Omicron variant, with responses also being recorded into January 2022 as it became the dominant strain worldwide. The Ready to Board consumer cruise survey revealed that more than 80% of respondents have booked a cruise in the next two years or are planning or considering a cruise vacation. Of those consumers who have already booked a cruise, 37% aimed to travel in the spring, 22% in the summer and 31% in the fall. While there was a slight shift in the data based on when the survey responses were recorded relative to the spread of Omicron, the number of respondents who had already booked or were actively planning a cruise consistent outweighed those who "might" book one or aren't considering booking by nearly 2 to 1. Consumers, however, were very clear that they support cruise lines' efforts to make travel as safe as possible. Over 50% of respondents said they would want to see universal masking and vaccination on board and social distancing on cruise activities to feel comfortable cruising again. Value is still a major factor in decision-making Despite the pent-up travel demand accumulated over the past two years, 46% of consumers consider value for money the most important factor when booking a cruise — more than the double itineraries/destinations and COVID/safety protocols combined. Better pricing and deals were also the second top reason (tied with travel restrictions) that travelers haven't booked a cruise in the past twelve months. The focus on value is illustrated by the sizeable percentage (18%) of respondents using loyalty or travel rewards points to defray some or all of the cost of a cruise. "Points play an important role as travelers plan their journeys,Companies with loyalty or rewards programs should consider expanding their capabilities to include more of the travel booking and benefits options that consumers increasingly want, such as cruise travel." -Jeff Zotara, arrivia Chief Marketing Officer. Other findings from the survey: Sixty-six percent of consumers are choosing luxury cruise travel over mega cruises or niche river cruises. Travelers are choosing historically popular destinations with the desire for luxury cruise experiences. Almost half of the respondents who had booked or were planning to book a cruise had their eye on the Caribbean, with 17% zeroing in on the Bahamas as their next stop. And they're not just testing the waters with three-day excursions; 54% said they were considering a six-to-nine-day cruise, while 11% said that ten days or more is the perfect trip length. "It's no doubt that Omicron impacted some of the booking activity in the short-term," Zotara added. "But with the investment cruise lines have made in ensuring travelers' safety and in the new ships that promise to deliver even better experiences, more consumers will be setting sail over the next two years. We're excited to see the demand increasing and consumers' enthusiasm for cruise travel." The consumer cruise survey, Ready to Board, is available for download here. For more information about the survey or to speak with Jeff Zotara, Chief Marketing Officer of arrivia, please contact Vanessa Horwell at vhorwell@thinkinkpr.com. About arrivia Arrivia is a travel technology company that provides travel loyalty, booking and marketing solutions to consumer-facing companies that want to deliver exceptional value to their customers, uncover new revenue streams and drive growth through exciting travel rewards and member benefits. The company's Travel Privileges platform opens up the world of travel for companies like American Express, USAA and Marriott Vacations Worldwide by offering their customers more value through exclusive pricing and encouraging discovery with relevant and personalized options that inspire travel and consumer loyalty. To learn more about how arrivia helps companies drive growth, incentivize sales, boost affinity and reward high-value customers, visit www.arrivia.com.

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TRAVEL TECHNOLOGY

GO Airport Shuttle Rebrands as GOWithUs.com with NewWebsite, Services, and Locations

GO Airport Shuttle | March 23, 2022

GO Airport Shuttle has launched a new website, GOWithUs.com to announce its expansion into a comprehensive travel company providing services beyond airport transportation. The site features a new streamlined reservation system for faster, easier booking and discounts to tours and attractions in popular tourist cities.Leveraging its expertise in logistics and operations, GO now provides ground transportation to tourist sites, restaurants, and other entertainment destinations within its most popular service areas. Customers also will be able to purchase discounted tickets to attractions and tours in a number of cities directly on the site. "We've made it easier for travelers to find relevant information about our services and fares as well as tours and attractions in their destination cities, Our new technology allows us to offer our customers a seamless, intuitive user experience and one-stop shopping for multiple products and services." -John McCarthy, president, The GO Group. GO also is expanding its presence by partnering with other quality, professional providers to offer transportation options in new areas with a goal of serving more than 1500 locations worldwide. The GO Group LLC is one of the world's largest airport transportation providers, offering shared rides, private vehicles, charters, and tours; serving airports and cities in the United States, Canada, Mexico, the Caribbean, Australia, and Europe. Under GOWithUs.com, travelers can book ground transportation to and from both departure and destination airports, around town travel, tours, and attractions.

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