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October 15, 2017
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Canary Technologies is a leader in hospitality software solutions, and is trusted by thousands of hotels worldwide. Canary's suite of solutions secure guest data, and enhance the guest experience.
whitePaper | December 7, 2022
Despite significant advances throughout travel and tourism, many aspects of international travel remain encumbered by manual processes that are susceptible to fraud. For many years, aspiring voices from government and industry have advocated a vision of better travel experiences. A vision where outdated paper-based processes are replaced by modern digital processes that include strong identity assurance; and where passengers can travel from anywhere to anywhere using just their Digital Identity1 But as both the travel and tourism sectors – and the technology that underpins them – have been transformed, it is important for governments to begin developing their own strategies to deliver safe, secure and seamless travel for all international travelers, regardless of their mode of transport.
whitePaper | May 16, 2022
When we imagine the golden era of hospitality, visions of turn-of-thetwentieth-century grandeur and elaborate hotels with live-in general managers (GMs) come to mind. We think of these GMs briskly moving throughout the property, personally knowing each guest and taking care of their every need.
whitePaper | January 30, 2023
Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions — from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.
whitePaper | November 15, 2019
Flight Centre Business Travel is part of the Flight Centre Travel Group, one of the world’s largest travel companies. This means we have global negotiation strength larger than many other travel management companies (TMCs). With this negotiation strength, we can access special corporate rates at a vast range of hotel options in all corners of the globe. And the longstanding relationships we’ve built with airlines and hotels means we have the ability to include extras in our rates, such as free wi-fi and free breakfast. These add-ons enhance business travel experience, improving comfort and increasing productivity while travelling for work, as well as passing savings to your company. This is all part of our global smartSTAY corporate benefits programme, and is offered as standard to all Flight Centre Business Travel customers
whitePaper | January 5, 2022
As a critical amenity, the Wi-Fi experience at hotels affects satisfaction ratings, but hoteliers can struggle with delivering a service that matches guest expectations. Today’s hotel guests, especially loyal returning visitors, deserve a better internet experience, without repeated logins, forms and passwords, but also require stronger security and privacy as they roam between various Wi-Fi locations and providers.
whitePaper | March 29, 2022
While pandemic challenges continued to be at the forefront in 2021, the region witnessed increasing geopolitical competition. China-US rivalry intensified, leading to development such as the creation of the trilateral security arrangement between Australia, the United Kingdom and the United States (AUKUS) involving nuclear technology. Multilateralism was also contested with the rise of protectionism, trade wars, and a lack of global leadership due to preoccupation with domestic affairs.
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