Meet the Modern Business Traveller

October 11, 2016

Business travel is the essence of change. Reservations systems have changed. Communications systems have changed. Payment systems have changed. Airplanes have changed. Travel policy expectations have changed. Inevitably, business travelers have also changed.

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Trip.com

Our mission at Trip.com is ‘to create the best possible travel experience’. Whether it's booking a weekend away to a nearby city, or a long adventure across an entire continent, we want to help with every step of the journey. With an impressive product offering of over 1.2 million hotels in 200 countries, and about 500 airlines in over 200 countries, we serve travelers all over the world and support them with a great customer service team, available 24/7.

OTHER WHITEPAPERS
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7 KEY DIGITAL DRIVERS OF THE TRAVEL & LEISURE INDUSTRY

whitePaper | February 10, 2020

In recent years, there have been remarkable breakthroughs in technology which have led to exciting advancements in the way travel and leisure operators conduct business and attract new consumers. It’s been a period of discovery, with operators finding that the strategies that worked in the past, don’t work now. As the recent fate of Thomas Cook shows, there has been casualties as a result. Technology developments are showing no sign of slowing down, as innovation races to keep up with consumer’s expectations. While some brands have already adopted experience apps and slick social media campaigns, others are still in the discovery stage; soaking in insight while incrementally applying updates to their business model. The more businesses lag behind, the more their counterparts will thrive, and that’s a dangerous position to be in. Generation Z, the first digitally native generation, is quickly moving into the prime purchasing position.

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Your guide to business traveler well-being

whitePaper | November 12, 2019

We’ve never had more ways to instantly connect with people halfway around the world, and yet we’ve never been so keen to meet our overseas colleagues, business partners and customers face to face. Traveling is at the heart of what we do and we believe business travel and creating these opportunities for our employees, customers and companies worldwide to interact in person brings great value. According to the Global Business Travel Association, global business travel spend is set to reach $1.7 trillion in 20221.

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How to Create the Sustainable Travel Products CustomersWant

whitePaper | December 5, 2022

Sustainability has risen to the top of the CEO agenda and leaders across industries are stepping up action.1 In travel, many companies are already in the process of setting ambitious sustainability goalsand developing corresponding strategies, including the transition to net zero. 2 However, to achieve these goals and transition to a more sustainable future, travel and tourism (T&T) companies mustsuccessfully develop products that enable more sustainable travel choices.

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Seamless travel

whitePaper | January 21, 2020

Explore the award-winning biometric and AI technology of NEC, unlocking uninterrupted kerb-to-gate travel with just a simple smile.

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RESTARTING INTERNATIONAL AIR TRAVEL WITHIN ASEAN

whitePaper | June 24, 2021

In the six months since the white paper was initially written, the ten Southeast Asian countries which comprise the Association of Southeast Asian Nations (ASEAN) have continued to experience passenger traffic declines that are sharper than the global and AsiaPacific averages.

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Decarbonizing Aviation

whitePaper | June 16, 2022

This paper provides data and context on the challenges, evaluates some of the proposed innovations and suggests ways to overcome potential blockers. In the introduction, we explain why the challenge of decarbonizing aviation is important and unsolved, what makes a good technology and then highlight 65 companies leading the charge in these areas.

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Spotlight

Trip.com

Our mission at Trip.com is ‘to create the best possible travel experience’. Whether it's booking a weekend away to a nearby city, or a long adventure across an entire continent, we want to help with every step of the journey. With an impressive product offering of over 1.2 million hotels in 200 countries, and about 500 airlines in over 200 countries, we serve travelers all over the world and support them with a great customer service team, available 24/7.

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