Revenue Leakage in the Travel Industry

March 29, 2017

International Air Transport Association (IATA) expects c.1% of world GDP to be spent on air transport in 2016, totaling almost $750 Billion and estimated to grow at a healthy 6.9% in 2016. The industry as a whole is 02 Introduction bracing for increased competition and pressure on margins. Today's consumer is a changed consumer. They no longer walk down the street and stand in queues to make a booking or seek customer service. It is the era of an empowered consumer who has choices and will come with a number of expectations. Since basic products and services are increasingly getting commoditized, in order to sustain, marketers can only differentiate in terms of quality of service, convenience, responsiveness and speed to market.

Spotlight

Mesa Airlines, Inc.

A multiple-time recipient of Air Transport World’s Regional Airline of the Year Award, Phoenix-based Mesa Airlines operates as American Eagle from hubs in Phoenix and Dallas/Fort Worth and as United Express from Washington Dulles and Houston.

OTHER WHITEPAPERS
news image

ActivitySim ACTIVITY-BASED TRAVEL DEMAND MODELING BUILT BY AND FOR USERS

whitePaper | June 6, 2022

Trip-based models have been around for over half a century. In that time, they have improved in many ways. But their primary shortcoming—that they model trips independently of each other and not the people who make trips—can limit their ability to answer complex transportation planning questions. Activity-based models address this core limitation through microsimulation of individuals and generation of daily travel diaries and activity schedules. However, user concerns about activity-based models’ cost, complexity, and support have limited their wider adoption.

Read More
news image

Holiday digital marketing For the travel and tourism industry

whitePaper | December 16, 2019

The holiday season is quickly approaching, it’s essential that your destination or your hotel have the right Digital Marketing strategy guidelines laid out to boost engagement, visits and direct bookings.

Read More
news image

21st Century Forecasting for the Travel & Hospitality Industry

whitePaper | May 20, 2021

Forecasting is a decision-making tool that helps businesses cope with the impact of the future’s uncertainty by examining historical data and trends. Businesses across every industry need to forecast components of their operations, and that is particularly important, and challenging, in times of uncertainty. Actionable forecasts in the Travel and Hospitality industry bring particular value: how many guests will arrive and when, how to staff accordingly, adjusting inventory positions, modelling the impact of promotions/events on business performance, optimising pricing/revenue management, and projecting revenue/cash flow. Forecast too high and the business will be inefficient with resources: likely buying too much product, facing potential spoilage or waste, while also missing opportunities to invest capital elsewhere.

Read More
news image

STAY GREEN: THE CENTRAL ROLE OF THE HOTEL IN SUSTAINABLE BUSINESS TRAVEL, MEETINGS, AND EVENTS

whitePaper | October 10, 2022

Carbon reduction is often the primary focus for business travel sustainability initiatives, as confirmed by research among travel managers and procurement officers commissioned for this report. While decarbonization is a critical imperative for the industry, reducing carbon is just one opportunity for improving overall sustainability across travel and meetings, particularly when it comes to the hotel stay. Here, being “green” is complex and encompasses waste management, energy and water conservation, and responsible sourcing – as well as wider sustainability goals such as social impact on employees and host communities.

Read More
news image

The Reopening of ASEAN: TRADE, TOURISM AND TRAVEL

whitePaper | March 29, 2022

While pandemic challenges continued to be at the forefront in 2021, the region witnessed increasing geopolitical competition. China-US rivalry intensified, leading to development such as the creation of the trilateral security arrangement between Australia, the United Kingdom and the United States (AUKUS) involving nuclear technology. Multilateralism was also contested with the rise of protectionism, trade wars, and a lack of global leadership due to preoccupation with domestic affairs.

Read More
news image

HOW TO MAXIMISE YOUR PRODUCTIVITY WHILE TRAVELLING FOR BUSINESS

whitePaper | November 10, 2019

There’s nothing like a face-to-face meeting for getting results. But when you or your employees travel for business, the long hours, coupled with being constantly on the go, can leave you feeling tired and unmotivated. Meanwhile, being out of office means you can easily get behind on your to-do list, and have to work even harder on your return in order to catch up. So how do you maximise your productivity while travelling, while minimising the disruption to your day-to-day workload? Here are our top tips:

Read More

Spotlight

Mesa Airlines, Inc.

A multiple-time recipient of Air Transport World’s Regional Airline of the Year Award, Phoenix-based Mesa Airlines operates as American Eagle from hubs in Phoenix and Dallas/Fort Worth and as United Express from Washington Dulles and Houston.

Events