American Resident Sentiment Towards Tourism

April 18, 2019

The Global Travel & Tourism industry continues to grow at a healthy pace, but not without some challenges. Over the past decade, we have been witnessing significant resident backlash against tourism growth in several major international destinations including: Barcelona, Venice, Amsterdam and Dubrovnik. In addition, there has been growing concern about the environmental and social impacts increased visitation may have upon natural attractions and local communities (i.e. pollution, depletion/degradation of the resource and sustainability).

Spotlight

Classic Hotels & Resorts

John Grossman, President of Classic Hotels & Resorts, has a mission of providing guests and groups alike with a hotel brand that blends the consistent service of a premiere chain hotel, with the unique design and service elements of a boutique hotel. As John says, “Guests stay at hotels for a variety of reasons. Some for business, some for pleasure, and some out of just pure necessity. Our job is to help them. Help them achieve a successful business trip, help them relax, or just help bring a bit of comfort to their lives. To do that, we have to create a brand that not only provides consistently great service, but a brand that provides unique experiences. Experiences that help guests achieve their goals. Experiences they can share with others.”

OTHER WHITEPAPERS
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The Future of Travel Mobility

whitePaper | October 1, 2022

As international travel recovers from the impact of a global pandemic, there are significant new opportunities ahead for the travel mobility market. Beyond expanding roaming services, 5G networks and eSIMs are just some of the solutions shaping the future of travel mobility

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RESTARTING INTERNATIONAL AIR TRAVEL WITHIN ASEAN

whitePaper | June 24, 2021

In the six months since the white paper was initially written, the ten Southeast Asian countries which comprise the Association of Southeast Asian Nations (ASEAN) have continued to experience passenger traffic declines that are sharper than the global and AsiaPacific averages.

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High availability -Solutions and implementations

whitePaper | September 8, 2022

With ever-increasing pressure to remain online and attend to customer needs, IT systems need to constantly review and adapt their solutions on how to cope with system failures and resume operation in the shortest amount of time, with minimum to no material/data loss. This is reflected in the variety of High Availability solutions available and number of business case scenarios that they address

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Next Generation of Guest Experience in Hospitality

whitePaper | September 24, 2021

The hospitality industry is evolving at an unprecedented pace. Properties must solve for expanded and differentiated guest expectations driven by new technologies and changed traveler behavior, as well as create improved operating efficiencies through automated solutions. The emergence of COVID-19 sent shockwaves throughout the travel industry, forcing operators to think of innovative ways to provide guests with an environment that makes them feel safe while optimizing the operators’ finances. As a result, connectivity has become a major factor in guests’ overall experience and satisfaction. Many of these solutions rely on autonomous data collection and wireless control requiring low latency, increased connection capacity and high reliability -- the three pillars of 5G. Robust wireless connectivity enables properties to understand their guests’ behaviors and how efficiently their property is being operated.

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2022 Hainan Travel Retail Market Whitepaper

whitePaper | July 20, 2022

It is our pleasure to present the second edition of our Hainan Travel Retail Whitepaper, discussing the challenges and opportunities for Hainan as it plays a role in reshaping retail business models in China. In light of ongoing travel restrictions due to the COVID-19 pandemic, many Chinese travellers and consumers are focusing on Hainan as their attention has shifted to the domestic market. Further, many market players are seeing Hainan as a sustainable travel retail market thanks to its healthy growth. 10 offshore duty-free shops in Hainan made outstanding contributions to annual sales exceeding CNY60 billion in 2021, achieving 84% YOY growth. The first China International Consumer Products Expo May 2021 turned out to be the largest high-end consumer products exhibitions in the Asia Pacific region.

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ActivitySim ACTIVITY-BASED TRAVEL DEMAND MODELING BUILT BY AND FOR USERS

whitePaper | June 6, 2022

Trip-based models have been around for over half a century. In that time, they have improved in many ways. But their primary shortcoming—that they model trips independently of each other and not the people who make trips—can limit their ability to answer complex transportation planning questions. Activity-based models address this core limitation through microsimulation of individuals and generation of daily travel diaries and activity schedules. However, user concerns about activity-based models’ cost, complexity, and support have limited their wider adoption.

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Spotlight

Classic Hotels & Resorts

John Grossman, President of Classic Hotels & Resorts, has a mission of providing guests and groups alike with a hotel brand that blends the consistent service of a premiere chain hotel, with the unique design and service elements of a boutique hotel. As John says, “Guests stay at hotels for a variety of reasons. Some for business, some for pleasure, and some out of just pure necessity. Our job is to help them. Help them achieve a successful business trip, help them relax, or just help bring a bit of comfort to their lives. To do that, we have to create a brand that not only provides consistently great service, but a brand that provides unique experiences. Experiences that help guests achieve their goals. Experiences they can share with others.”

Events