INDUSTRY OUTLOOK

2022 Deloitte travel outlook

June 1, 2022

2022 Deloitte travel outlook
As travel moves toward recovery, new forces will shape its futureThe COVID-19 pandemic disrupted several industries, but travel fell particularly hard and fast. US
air passenger volume plummeted by more than 90% in March 20201 and in April 2020 U.S. hotel occupancy dove to 25%.2 Travel showed its resilience when relief arrived in the form of vaccines. Pent-up demand surfaced quickly; Americans’ intent to make bookings doubled across most travel categories from February to September 2021.

Spotlight

QT Hotels and Resorts

QT Hotels & Resorts are not your ordinary hotels… they’re not even close. With a focus on art and design, QT Hotels & Resorts offer a personalised guest experience, unforgettable dining and a signature touch of quirk. Now one of Australia’s most loved and dynamic hotel brands, the group includes QT Gold Coast, QT Port Douglas, the flagship QT Sydney, QT Falls Creek, QT Canberra, QT Bondi, QT Melbourne, QT Wellington and QT Queenstown.

OTHER WHITEPAPERS
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Reimagining Tourism in the Era of the Metaverse

whitePaper | December 6, 2022

The tourism industry, with travel and hospitality as two of its major components, is no longer the same as it was. Consumer behaviors toward tourism have significantly changed, influenced by the desire for safety and social contact and the accelerated shift to digital. Travel planning now happens with just a few clicks — from selecting a travel location and checking safety protocols to receiving information on flights and lodgings. For businesses, this means tougher asks from customers and greater competition for wallet share, especially as digital evens out the playing field between small and large companies.

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Exploring Opportunities Travel Retail: 2023 outlook

whitePaper | August 22, 2022

Travel retail is a complex channel which includes airport retail (duty free & food services), cruise & ferry, border stores and other smaller channels. Airport retail is the biggest channel with a focus on international travellers. Retail is operated through a concession model which is costly for retailers which in turn must focus on high value and profit categories & products.

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BIG DATA FOR BETTER TOURISM POLICY,MANAGEMENT, AND SUSTAINABLE RECOVERY FROM COVID-19

whitePaper | December 22, 2021

Tourism suffered the greatest crisis on record in 2020. International arrivals plunged by 73% as the COVID-19 pandemic prompted nearly all governments around the world to introduce a range of measures to restrict travel, including border closures to tourists.

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Next Generation of Guest Experience in Hospitality

whitePaper | September 24, 2021

The hospitality industry is evolving at an unprecedented pace. Properties must solve for expanded and differentiated guest expectations driven by new technologies and changed traveler behavior, as well as create improved operating efficiencies through automated solutions. The emergence of COVID-19 sent shockwaves throughout the travel industry, forcing operators to think of innovative ways to provide guests with an environment that makes them feel safe while optimizing the operators’ finances. As a result, connectivity has become a major factor in guests’ overall experience and satisfaction. Many of these solutions rely on autonomous data collection and wireless control requiring low latency, increased connection capacity and high reliability -- the three pillars of 5G. Robust wireless connectivity enables properties to understand their guests’ behaviors and how efficiently their property is being operated.

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MAKING TRAVEL INCLUSIVE FOR ALL

whitePaper | October 10, 2022

Travel has probably crossed all of our minds at some point in the last few months. Holidays abroad, daytrips with the kids, or music festivals are all familiar summer experiences that require us to think about how we’ll get from A to B. But for disabled people, travelling anywhere is far from easy. For many, this summer has been one of renewed excitement and opportunity, with international travel being possible for the first time since the pandemic. Unfortunately, for people with disabilities, travel is all too often inaccessible, uncomfortable, and expensive. A recent survey found that two-thirds of the seven million Britons with limited mobility avoid flying altogether because it is so difficult.

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ABB Hospitality The number one solution for first-class hotels

whitePaper | August 18, 2022

A vision for the perfect building What’s key is the synergy created in the building as a whole. It starts with the power that’s created using renewable sources of energy, which then feeds into the things that this power can do for the people within – from the infrastructure in the buildings right through to the emotional experience of the occupants, from the lowest parking level right through to the most exquisite penthouse suite.

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Spotlight

QT Hotels and Resorts

QT Hotels & Resorts are not your ordinary hotels… they’re not even close. With a focus on art and design, QT Hotels & Resorts offer a personalised guest experience, unforgettable dining and a signature touch of quirk. Now one of Australia’s most loved and dynamic hotel brands, the group includes QT Gold Coast, QT Port Douglas, the flagship QT Sydney, QT Falls Creek, QT Canberra, QT Bondi, QT Melbourne, QT Wellington and QT Queenstown.

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