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February 9, 2021
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Each of our resorts is quite different in location, look, mood and guest experience. Yet each leaves an impression, an unforgettable mark.
whitePaper | March 15, 2022
t’s time to get back to in-person events – and to do so responsibly, in a way that minimises negative impacts on the environment. This white paper is designed to help travel and meetings professionals deliver the sustainable events their travellers and attendees expect.
whitePaper | August 18, 2022
A practical guide for airline modernization based on massive deployments of mission-critical technology and transformation programs in air cargo, airline operations and crew management, loyalty, and passenger services
whitePaper | July 20, 2022
It is our pleasure to present the second edition of our Hainan Travel Retail Whitepaper, discussing the challenges and opportunities for Hainan as it plays a role in reshaping retail business models in China. In light of ongoing travel restrictions due to the COVID-19 pandemic, many Chinese travellers and consumers are focusing on Hainan as their attention has shifted to the domestic market. Further, many market players are seeing Hainan as a sustainable travel retail market thanks to its healthy growth. 10 offshore duty-free shops in Hainan made outstanding contributions to annual sales exceeding CNY60 billion in 2021, achieving 84% YOY growth. The first China International Consumer Products Expo May 2021 turned out to be the largest high-end consumer products exhibitions in the Asia Pacific region.
whitePaper | November 26, 2022
In our white paper we dive into: Duty of care that looks after itself Approval processes that fall into line Clear data that supports decision making Technology developed around your needs Human support that continues to be irreplaceable
whitePaper | June 21, 2022
Prior to the onset of the COVID-19 pandemic, global tourism had experienced a 10-year period of continuous growth fueled by the expansion of the global economy and the emergence of new tourism outflow markets in Asia, the Middle East and Africa. Despite the headwinds from geopolitical and trade tensions, the slowing of economic growth as well as the collapse of Thomas Cook and certain European low-cost carriers, international tourist arrivals and receipts showed growth in 2019
whitePaper | August 22, 2022
Travel retail is a complex channel which includes airport retail (duty free & food services), cruise & ferry, border stores and other smaller channels. Airport retail is the biggest channel with a focus on international travellers. Retail is operated through a concession model which is costly for retailers which in turn must focus on high value and profit categories & products.
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