Connecting For Growth In Travel

June 16, 2017

Digital customers want authentic, personalized and ”frictionless” experiences throughout their travel journeys. A recent Accenture survey indicates 76 percent of the travel C-Suite believes “customer expectations are increasingly shaped by the most relevant, real-time and dynamic experiences.”1 But silos that exist across functions get in the way of meeting customer needs.

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Life House

Life House is a vertically integrated hotel software, brand, and management company. We've built an award-winning hotel brand, successfully operate over 50 hotels, and we use our operational expertise to build powerful software to make independent hotels more profitable and easy to operate.

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Prior to the onset of the COVID-19 pandemic, global tourism had experienced a 10-year period of continuous growth fueled by the expansion of the global economy and the emergence of new tourism outflow markets in Asia, the Middle East and Africa. Despite the headwinds from geopolitical and trade tensions, the slowing of economic growth as well as the collapse of Thomas Cook and certain European low-cost carriers, international tourist arrivals and receipts showed growth in 2019

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Deploying next-generation airline loyalty programs

whitePaper | November 15, 2022

The COVID-19 pandemic not only dramatically limited travel but also caused permanent shifts in traveler behavior, forever changing “business as usual” for airlines. No touchpoints with travelers have changed more profoundly than loyalty programs. In 2020, airline industry revenues totaled $328 billion, about 40% of revenue from the previous year, McKinsey reports. Benefits designed for frequent flyers continue to lose their efficacy as uncertainty around the return of business travel remains.

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Wi-Fi in Hospitality

whitePaper | October 31, 2022

Hospitality is an extremely challenging environment for designing and deploying Wi-Fi networks. The client device population of the guests literally changes on a nightly basis, so there is a constant barrage of new and unknown devices that are using the network. It is also quite common for guests to have multiple client devices (i.e., laptops, tablets, and smartphones) connected simultaneously, and to use their own devices for entertainment, such as streaming media from Netflix or Amazon Prime. Guests expect the same level of experience that they are used to at home

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Four key levers for large-scale digital transformation success

whitePaper | August 18, 2022

A practical guide for airline modernization based on massive deployments of mission-critical technology and transformation programs in air cargo, airline operations and crew management, loyalty, and passenger services

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High availability -Solutions and implementations

whitePaper | September 8, 2022

With ever-increasing pressure to remain online and attend to customer needs, IT systems need to constantly review and adapt their solutions on how to cope with system failures and resume operation in the shortest amount of time, with minimum to no material/data loss. This is reflected in the variety of High Availability solutions available and number of business case scenarios that they address

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Your guide to business traveler well-being

whitePaper | November 12, 2019

We’ve never had more ways to instantly connect with people halfway around the world, and yet we’ve never been so keen to meet our overseas colleagues, business partners and customers face to face. Traveling is at the heart of what we do and we believe business travel and creating these opportunities for our employees, customers and companies worldwide to interact in person brings great value. According to the Global Business Travel Association, global business travel spend is set to reach $1.7 trillion in 20221.

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Spotlight

Life House

Life House is a vertically integrated hotel software, brand, and management company. We've built an award-winning hotel brand, successfully operate over 50 hotels, and we use our operational expertise to build powerful software to make independent hotels more profitable and easy to operate.

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