Creating a 360-degree View of the Connected Traveller

May 3, 2019

The good news is that the data about customer interaction sits with you. But the big question is – what to do with this big data that can deliver value to the end customer and the travel service provider as well. The following represents a most impactful of the many benefits that can be derived by analyzing and making this big data work for you:

Spotlight

Egencia

As the corporate travel brand of Expedia Group, Egencia is the most traveler-centric business travel company. We create a place where you can get end-to-end travel booking, true customer service and game-changing technology to help seamlessly manage travel and shape your company's travel culture.

OTHER WHITEPAPERS
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Digital Future: A Recovery Roadmap Ideating Through Technology

whitePaper | August 26, 2022

As we learnt to embrace digital transformation, we were challenged to also ensure that our workforce was equipped with the necessary skills to keep up with digitalization. Organizations across the globe had to become more agile and pivot quickly, all while keeping environmental sustainability and a positive societal impact at the core. Two years on, our ambition is greater than ever. The road towards a digital future requires a digital ecosystem to create an even better future.

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Ready, get set, go green! Smart strategies for sustainable meetings and events.

whitePaper | March 15, 2022

t’s time to get back to in-person events – and to do so responsibly, in a way that minimises negative impacts on the environment. This white paper is designed to help travel and meetings professionals deliver the sustainable events their travellers and attendees expect.

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BOOKING BUSINESS TRAVEL FOR BEGINNERS

whitePaper | November 8, 2019

When it comes to booking business travel, whether you’re responsible for the travel arrangements of a small company with frequent, high-spending travellers, or a business owner who struggles to manage their own bookings, this guide will simplify everyday corporate travel processes. Flight Centre Business Travel has a team of over 170 Travel Experts that book business travel every day. There isn’t anything they don’t know about arranging corporate travel, which is why they’re our ‘experts’. And as Experts, they have some invaluable advice for others that are booking travel for business.

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Co-Op Marketing for Destinations: The Path Forward for Covid-19 Recovery

whitePaper | June 1, 2022

Covid-19 is creating a make or break moment for destination marketing. With the vital flow of tourism traffic either interrupted or slowed by the pandemic, many destinations find themselves cut off from a critical source of funding used to drive future promotion and help local communities recover. Even worse, this situation has disrupted the historic symbiotic relationship between destination organizations and local tourism businesses like hotels, tour operators, restaurants, and attractions forcing them to make tough decisions about how to stay visible to travelers during this difficult moment

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HARMONISING AIR TRAVEL

whitePaper | May 4, 2022

As we begin to imagine a post-COVID reality, the imperative is to attract once again the millions of people now discouraged from booking flights as a result of confusion over travel requirements, and also to ensure as an industry we are prepared for future health crise The Harmonising Air Travel White Paper is ambitious and far sighted, and was created in consultation with a broad range of aviation stakeholders.

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Business travel safety 101: Keeping employees safe on the road

whitePaper | December 14, 2019

Business travelers are increasingly aware of the challenges they face when leaving the office. A study by American Express Global Business Travel and the Association for Corporate Travel Executives found that more than anything else, today's business travelers want a better sense of security when traveling on behalf of their organizations.

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Spotlight

Egencia

As the corporate travel brand of Expedia Group, Egencia is the most traveler-centric business travel company. We create a place where you can get end-to-end travel booking, true customer service and game-changing technology to help seamlessly manage travel and shape your company's travel culture.

Events