Travel Technology, Industry Outlook

Digital Future: A Recovery Roadmap Ideating Through Technology

August 26, 2022

Digital Future: A Recovery
As we learnt to embrace digital transformation, we were challenged to also ensure that our workforce was equipped with the necessary skills to keep up with digitalization. Organizations across the globe had to become more agile and pivot quickly, all while keeping environmental sustainability and a positive societal impact at the core. Two years on, our ambition is greater than ever. The road towards a digital future requires a digital ecosystem to create an even better future.

Spotlight

InsideJapan Tours

Established in 2000, InsideJapan Tours is a market-leading Japan travel specialist, offering unique group tours, tailored travel and cultural experiences in Japan. Our team have had years of experience living, working and travelling in Japan, and we offer unrivalled advice and support - whatever your budget or personal interests.

OTHER WHITEPAPERS
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Is Hospitality the Answer for Senior Living?

whitePaper | July 31, 2022

Hospitality has become a very popular topic in the senior living field. Communities featuring bistros and beer taps and the amenities of a fine hotel are popping up all around the country. Hospitality is seen as an approach that can attract baby boomers and eliminate the institutional feel that exists in many traditional communities. Indeed, the hospitality model has brought us more freedom and choice in services, higher quality dining experiences and less institutional designs. However, simply applying the concepts and operational structures of a hotel or resort without considering the significant differences inherent in senior living can backfire by undermining purpose and a sense of community. Senior living settings require a special approach – a blend of hospitality, community building, and a focus on supporting meaningful purpose.

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2022 Hainan Travel Retail Market Whitepaper

whitePaper | July 20, 2022

It is our pleasure to present the second edition of our Hainan Travel Retail Whitepaper, discussing the challenges and opportunities for Hainan as it plays a role in reshaping retail business models in China. In light of ongoing travel restrictions due to the COVID-19 pandemic, many Chinese travellers and consumers are focusing on Hainan as their attention has shifted to the domestic market. Further, many market players are seeing Hainan as a sustainable travel retail market thanks to its healthy growth. 10 offshore duty-free shops in Hainan made outstanding contributions to annual sales exceeding CNY60 billion in 2021, achieving 84% YOY growth. The first China International Consumer Products Expo May 2021 turned out to be the largest high-end consumer products exhibitions in the Asia Pacific region.

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TravelPerk Privacy Whitepaper

whitePaper | October 22, 2022

Customers’ trust is TravelPerk's most valuable asset. Protecting customers’ personal data is pivotal to upholding that trust. The purpose of this document is to provide customers and potential customers with transparency as to the practical measures which TravelPerk takes to comply with global regulatory requirements.

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MR Cloud-Managed Wireless Access Points

whitePaper | July 7, 2022

The Meraki cloud-managed architecture allows users to seamlessly manage campuswide Wi-Fi deployments and distributed multi-site networks with zero-touch access point provisioning, network-wide visibility and control, self-learning RF optimization, seamless firmware updates, and more.

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Oracle Hospitality HotelCloud Services

whitePaper | July 14, 2022

10,000 Transactions is defined as ten thousand unique transactions processed through the Oracle Cloud Service. Transactions may describe various transaction types, including but not limited to sales, returns, exchanges, loyalty transactions, deal transactions, gift card transactions, inventory transactions, petty cash transactions, and/or administrative transactions. For the purposes of Oracle Hospitality Integration Cloud Service, a transaction is defined as a paired message unit consisting of a single request and a corresponding response, which can be initiated from either Oracle or the connected external system. 10,000 transactions are measured on a monthly basis and may describe various transaction types, including but not limited to reservation, rate, availability, profile, membership, configuration, and/or administrative data.

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Reimagining Tourism in the Era of the Metaverse

whitePaper | December 6, 2022

The tourism industry, with travel and hospitality as two of its major components, is no longer the same as it was. Consumer behaviors toward tourism have significantly changed, influenced by the desire for safety and social contact and the accelerated shift to digital. Travel planning now happens with just a few clicks — from selecting a travel location and checking safety protocols to receiving information on flights and lodgings. For businesses, this means tougher asks from customers and greater competition for wallet share, especially as digital evens out the playing field between small and large companies.

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Spotlight

InsideJapan Tours

Established in 2000, InsideJapan Tours is a market-leading Japan travel specialist, offering unique group tours, tailored travel and cultural experiences in Japan. Our team have had years of experience living, working and travelling in Japan, and we offer unrivalled advice and support - whatever your budget or personal interests.

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