Driving change in the travel experience

February 26, 2019

Travel is getting much more tech-savvy, but some brands still have a long journey ahead. With airlines facing massive turbulence on the customer experience front, and thousands of hotels and tour providers struggling to differentiate at a time when loyalty is dead, what can travel brands do to make customers want to come back?

Spotlight

BeMyGuest - Tours & Activities

With years of focus and experience as the category leader of the largest attractions, tours and activities content in Asia, BeMyGuest are technology pioneers, laying the foundation in a dynamic, global travel industry segment undergoing extraordinary change, designing innovative digital solutions tailor-made for Asia’s unique experience ecosystem.

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Conscious Comeback: Influencing a Sustainable and Regenerative Future for the Travel & Tourism Industry

whitePaper | July 20, 2021

The travel industry is at an inflection point as it recovers from the impact of the Covid-19 pandemic. The confluence of a shift in consumer mindset, recognition of travel and tourism as an economic driver, and more robust acknowledgment on Wall Street of compatibility between profit and Environmental, Social and Governance (ESG) standards, creates the optimal time to focus on a more sustainable future.

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Scaling NDC for the digital travel players

whitePaper | July 22, 2022

IATA is also aware of the “scalability challenges in the leisure market”. Many of our Airlines, Online Travel Agencies, MetaSearch Engines and other Leisure Travel partners have called on Amadeus to find solutions to this. Others have devised their own, and we are seeing some very innovative workarounds in the market.

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Your guide to business traveler well-being

whitePaper | November 12, 2019

We’ve never had more ways to instantly connect with people halfway around the world, and yet we’ve never been so keen to meet our overseas colleagues, business partners and customers face to face. Traveling is at the heart of what we do and we believe business travel and creating these opportunities for our employees, customers and companies worldwide to interact in person brings great value. According to the Global Business Travel Association, global business travel spend is set to reach $1.7 trillion in 20221.

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A GUIDE TO YOUR BUSINESS TRAVEL EXPENSES

whitePaper | November 1, 2019

The world of business travel expenses can be a minefield: keeping track of all those invoices and receipts, especially if they come in at different times from different suppliers, some by email, some printed, and some even written out by hand, can be a challenging and time consuming process. In order to sort through the paperwork and ensure your accounts add up, you need to not only keep organised, but have clear guidelines in place for to what you can and cannot expense, as well as any budget limits.

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Maximize the Guest Experience with Digital Signage for Hotels and Resorts

whitePaper | September 18, 2022

There’s no doubt about it – hospitality is big business. The travel and tourism sector in the US alone generated over one and a half trillion dollars in 2015, employing more than seven and a half million people – roughly one out of every 18 Americans works, either directly or indirectly, in an industry that is related to travel or tourism. This seems to be increasing each year with business travel and related events, like conventions, being where the most growth will come from. That means a lot of people from all walks of life will be coming through your doors, all of them needing different things at different times.

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Leveraging fiber to optimize hospitality networks

whitePaper | March 9, 2022

As network connectivity plays an increasingly important role in an intelligent converged infrastructure, hospitality owners and brands are challenged to find ways to leverage technology in order to improve their guest experience. Historically, most hotel networks weren’t designed from the ground up. Instead, they slowly evolved to support a hodgepodge of existing technologies such as DSL (digital subscriber line), DOCSIS (Data Over Cable Service Interface Specification), and G.hn (data transmission over telephone wiring, coaxial cables, power lines). While these technologies were adequate at the time and maximized the life-span of the current cabling infrastructure, guests continue to demand more from their hospitality network. Today, guests expect a modern hospitality network to offer power, wired and wireless connectivity, and an increasing number of new technologies such as internet of things (IoT) as part of their guest experience.

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Spotlight

BeMyGuest - Tours & Activities

With years of focus and experience as the category leader of the largest attractions, tours and activities content in Asia, BeMyGuest are technology pioneers, laying the foundation in a dynamic, global travel industry segment undergoing extraordinary change, designing innovative digital solutions tailor-made for Asia’s unique experience ecosystem.

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