DESTINATION AND TOURISM, INDUSTRY OUTLOOK

Enabling Safe, Secure and Seamless Travel to Accelerate Border Controls

December 7, 2022

Enabling Safe, Secure and Seamless
Despite significant advances throughout travel and tourism, many aspects of international travel remain encumbered by manual processes that are susceptible to fraud. For many years, aspiring voices from government and industry have advocated a vision of better travel experiences. A vision where outdated paper-based processes are replaced by modern digital processes that include strong identity assurance; and where passengers can travel from anywhere to anywhere
using just their Digital Identity1 But as both the travel and tourism sectors – and the technology that underpins them – have been transformed, it is important for governments to
begin developing their own strategies to deliver safe, secure and seamless travel for all international travelers, regardless of their mode of transport.

Spotlight

My Wanderlust Life

Always have been. And I’m not just talking flying coach here. I mean, I’ve had the same hairdryer for 20 years and the sum’bitch has been duct taped for 10 of those.

OTHER WHITEPAPERS
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Scaling NDC for the digital travel players

whitePaper | July 22, 2022

IATA is also aware of the “scalability challenges in the leisure market”. Many of our Airlines, Online Travel Agencies, MetaSearch Engines and other Leisure Travel partners have called on Amadeus to find solutions to this. Others have devised their own, and we are seeing some very innovative workarounds in the market.

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Three Strategies to Future-Proof Your Contact Center

whitePaper | January 30, 2023

Paired with changing workforce dynamics, contact centers are coping with issues such as economic uncertainty, customer vulnerability, an increase in global compliance regulations and ongoing pandemic-related disruptions — from the supply chain to employee health concerns. A perfect storm of external factors have led to higher interaction volumes and more complex customer conversations.

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21st Century Forecasting for the Travel & Hospitality Industry

whitePaper | May 20, 2021

Forecasting is a decision-making tool that helps businesses cope with the impact of the future’s uncertainty by examining historical data and trends. Businesses across every industry need to forecast components of their operations, and that is particularly important, and challenging, in times of uncertainty. Actionable forecasts in the Travel and Hospitality industry bring particular value: how many guests will arrive and when, how to staff accordingly, adjusting inventory positions, modelling the impact of promotions/events on business performance, optimising pricing/revenue management, and projecting revenue/cash flow. Forecast too high and the business will be inefficient with resources: likely buying too much product, facing potential spoilage or waste, while also missing opportunities to invest capital elsewhere.

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Achieving Breakthrough Savings with Traveler Demand and Behavior Strategies

whitePaper | February 22, 2020

For most travel managers, corporate travel spend is expected to decrease while expectations for a pleasurable travel experience remain high. Of travel dollars going toward internal initiatives alone, most companies already spend more than 50% of their budget. In response, Advito’s April Bridgeman and LinkedIn’s Leslie Hadden share their tips to faciliate the most practical, enjoyable and cost-effective travel experiences for employees.

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Virtual collaboration: Enhancing your travel program

whitePaper | March 2, 2020

Integrating virtual collaboration in your managed travel program can make you much more important to your business. It extends your reach to include a strategic responsibility for virtual collaboration, which no one else has picked up in most companies. It also presents a new savings opportunity. This white paper offers a starting point to embark on the total collaboration journey.

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Safeguarding the future of travel

whitePaper | July 8, 2021

This whitepaper explains: Travel is an ultra-high-risk sector for card acquirers because most payments are for future delivery. If merchants fail to fulfill a service for which they have taken payment (often months in advance) customers can recover their money from the acquirer by initiating chargeback. Acquirers traditionally demand substantial cash collateral (holdbacks) or other financial security from travel merchants to mitigate this risk. Holdbacks lock away substantial funds for travel companies and can therefore be highly damaging to liquidity. High-profile collapses and the COVID-19 crisis have driven acquirers to impose harsher terms or quit the travel sector completely.

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Spotlight

My Wanderlust Life

Always have been. And I’m not just talking flying coach here. I mean, I’ve had the same hairdryer for 20 years and the sum’bitch has been duct taped for 10 of those.

Events