HOSPITALITY TRENDS

Next Generation of Guest Experience in Hospitality

September 24, 2021

Next Generation of Guest
The hospitality industry is evolving at an
unprecedented pace. Properties must solve for
expanded and differentiated guest
expectations driven by new technologies and
changed traveler behavior, as well as create
improved operating efficiencies through
automated solutions. The emergence of
COVID-19 sent shockwaves throughout the
travel industry, forcing operators to think of
innovative ways to provide guests with an
environment that makes them feel safe while
optimizing the operators’ finances. As a result,
connectivity has become a major factor in
guests’ overall experience and satisfaction.
Many of these solutions rely on autonomous
data collection and wireless control requiring
low latency, increased connection capacity and
high reliability -- the three pillars of 5G. Robust
wireless connectivity enables properties to
understand their guests’ behaviors and how
efficiently their property is being operated.

Spotlight

FCM Travel Solutions UK

FCM Travel Solutions is a global travel management provider spanning more than 90 countries worldwide. We are committed to generating better travel ideas that will lead to greater savings for your business. FCM delivers strategic corporate travel and expense management services, offering its services to small, large, and multinational companies.

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Spotlight

FCM Travel Solutions UK

FCM Travel Solutions is a global travel management provider spanning more than 90 countries worldwide. We are committed to generating better travel ideas that will lead to greater savings for your business. FCM delivers strategic corporate travel and expense management services, offering its services to small, large, and multinational companies.

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