Travel Technology

Safeguarding the future of travel

July 8, 2021

This whitepaper explains:
  • Travel is an ultra-high-risk sector for card acquirers because most payments are for future delivery. If merchants fail to fulfill a service for which they have taken payment (often months in advance) customers can recover their money from the acquirer by initiating chargeback.
  • Acquirers traditionally demand substantial cash collateral (holdbacks) or other financial security from travel merchants to mitigate this risk.
  • Holdbacks lock away substantial funds for travel companies and can therefore be highly damaging to liquidity.
  • High-profile collapses and the COVID-19 crisis have driven acquirers to impose  harsher terms or quit the travel sector completely.

Spotlight

Hotel Chocolat

Luxury British cocoa grower and chocolatier, Hotel Chocolat, was founded in 2004 to make exciting chocolate with three guiding principles – authenticity, originality and ethics – which remain central to the brand’s success today.

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whitePaper | July 7, 2022

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Spotlight

Hotel Chocolat

Luxury British cocoa grower and chocolatier, Hotel Chocolat, was founded in 2004 to make exciting chocolate with three guiding principles – authenticity, originality and ethics – which remain central to the brand’s success today.

Events