Safer Business Travel & Duty of Care

June 20, 2019

We live in an increasingly global world; new markets are always on the horizon, and with new markets comes the need for expanded services. One aspect of this globalization is the rise in business travel, which shows no signs of slowing down. The business travel industry is a signi¬cant part of the global economy, contributing $1.23 trillion U.S. dollars in 2017 – with business travel spending expected to climb seven percent in 2019, according to Statista.

Spotlight

Young Travel Professionals

Young Travel Professionals (YTP) is a networking & career development group for the next generation of travel & hospitality professionals worldwide. YTP hosts monthly networking events throughout New York City, Boston, San Francisco, Seattle, Vancouver and London as well as an online community to foster communication, collaboration, mentoring and increased networking among travel professionals from diverse backgrounds and expertise.

OTHER WHITEPAPERS
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How to Create the Sustainable Travel Products CustomersWant

whitePaper | December 5, 2022

Sustainability has risen to the top of the CEO agenda and leaders across industries are stepping up action.1 In travel, many companies are already in the process of setting ambitious sustainability goalsand developing corresponding strategies, including the transition to net zero. 2 However, to achieve these goals and transition to a more sustainable future, travel and tourism (T&T) companies mustsuccessfully develop products that enable more sustainable travel choices.

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How Travel and Hospitality Companies are Transforming their Customer Experience in the Age of Kayak, Airbnb and Uber

whitePaper | February 16, 2020

In the competitive hospitality industry customers are demanding a better, more personalized experience. Despite increased consumer spending, operational expenses are putting brands under pressure leading them to search for new efficiency. Mergers, new partnerships, personalization, and digitization are causing the volumes of data to grow. Older technologies aren’t keeping up with the change despite rising maintenance costs. Travel companies must contend with a complex set of ever-changing products and services. Hospitality companies require the ability to provide premium services at a lower cost. Meanwhile, airlines are forced to compete with low-cost alternatives.

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Designing for Hospitality Spaces

whitePaper | November 21, 2022

The foundations of good design are form and function, and this is true in the hospitality industry as well. Above all, it is critical that the interior design of hospitality spaces creates an inviting atmosphere for guests while ensuring safety and security, a smooth flow and an engaging spatial experience. A hospitality space's foundational backdrop is made up of its flooring and walls. When choosing flooring and cladding materials, a range of considerations come into play: performance, safety, maintenance costs, and more. For hightraffic areas, they must be durable and functional, while delivering premium, on-trend aesthetics. The selection of materials that add value and improve both comfort and visual appeal is essential to the establishment's success.

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The Evolving Digital State of the North American Travel Industry

whitePaper | January 5, 2020

The US travel space is rapidly changing. Driving this disruption are three major trends that go hand-in-hand: personalization, early stage consumer acquisitions, and mobile. Personalization is the biggest trend in travel. As of 2017, 57% of US travelers felt that brands should tailor their information based on the personal preferences or past behaviors of consumers. Google and other industry tech giants, like Facebook and Amazon, have been leading this charge through earlier, customized consumer acquisitions. The use of mobile has been paramount in the personalization of travel sales. Mobile also serves as a key platform in early customized consumer acquisitions, experiencing a 50% uptick in travel-related questions stemming from smartphones.

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WHERE TO STAY WHEN TRAVELLING FOR WORK

whitePaper | November 15, 2019

Flight Centre Business Travel is part of the Flight Centre Travel Group, one of the world’s largest travel companies. This means we have global negotiation strength larger than many other travel management companies (TMCs). With this negotiation strength, we can access special corporate rates at a vast range of hotel options in all corners of the globe. And the longstanding relationships we’ve built with airlines and hotels means we have the ability to include extras in our rates, such as free wi-fi and free breakfast. These add-ons enhance business travel experience, improving comfort and increasing productivity while travelling for work, as well as passing savings to your company. This is all part of our global smartSTAY corporate benefits programme, and is offered as standard to all Flight Centre Business Travel customers

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The Future of Travel Mobility

whitePaper | October 1, 2022

As international travel recovers from the impact of a global pandemic, there are significant new opportunities ahead for the travel mobility market. Beyond expanding roaming services, 5G networks and eSIMs are just some of the solutions shaping the future of travel mobility

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Spotlight

Young Travel Professionals

Young Travel Professionals (YTP) is a networking & career development group for the next generation of travel & hospitality professionals worldwide. YTP hosts monthly networking events throughout New York City, Boston, San Francisco, Seattle, Vancouver and London as well as an online community to foster communication, collaboration, mentoring and increased networking among travel professionals from diverse backgrounds and expertise.

Events