DESTINATION AND TOURISM

The force of change in the travel experience

March 10, 2022

The force of change
The pandemic forced travelers—en masse—to shift their expectations completely and more rapidly than we’ve seen
at any other time in history. It changed the playing field around travelers´ behaviors and habits, and caused them to
rethink their personal purpose and reevaluate what’s important for them in their life. When it comes to travel, people
care less about the way things were, and more about what they want from travel experiences now and into the future

Spotlight

Gauteng Tourism Authority

The Gauteng Tourism Authority (GTA), is an agency of the Gauteng Provincial Government (South Africa), that is mandated to develop and promote tourism in the province of Gauteng. It incorporates the Cradle of Humankind World Heritage Site and Dinokeng.

OTHER WHITEPAPERS
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ActivitySim ACTIVITY-BASED TRAVEL DEMAND MODELING BUILT BY AND FOR USERS

whitePaper | June 6, 2022

Trip-based models have been around for over half a century. In that time, they have improved in many ways. But their primary shortcoming—that they model trips independently of each other and not the people who make trips—can limit their ability to answer complex transportation planning questions. Activity-based models address this core limitation through microsimulation of individuals and generation of daily travel diaries and activity schedules. However, user concerns about activity-based models’ cost, complexity, and support have limited their wider adoption.

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Guide to Digital Marketing for Tours, Activities, & Attractions

whitePaper | April 6, 2022

Attractions, tours, and activities marketers face unique challenges within the travel space. As a travel vertical that often deals with last-minute bookers and walk-ups, and still invests heavily in out-of-home advertising solutions, online marketing can seem daunting, time-consuming, or unnecessary. However, there is a massive opportunity to capture online bookings: operators sold $44 billion worth of experiences through their own websites and online travel agencies (OTAs) in 20191 indicating that there are more dollars for the taking, and more ways to engage with your potential visitors

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Decarbonizing Aviation

whitePaper | June 16, 2022

This paper provides data and context on the challenges, evaluates some of the proposed innovations and suggests ways to overcome potential blockers. In the introduction, we explain why the challenge of decarbonizing aviation is important and unsolved, what makes a good technology and then highlight 65 companies leading the charge in these areas.

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How Travel and Hospitality Companies are Transforming their Customer Experience in the Age of Kayak, Airbnb and Uber

whitePaper | February 16, 2020

In the competitive hospitality industry customers are demanding a better, more personalized experience. Despite increased consumer spending, operational expenses are putting brands under pressure leading them to search for new efficiency. Mergers, new partnerships, personalization, and digitization are causing the volumes of data to grow. Older technologies aren’t keeping up with the change despite rising maintenance costs. Travel companies must contend with a complex set of ever-changing products and services. Hospitality companies require the ability to provide premium services at a lower cost. Meanwhile, airlines are forced to compete with low-cost alternatives.

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2022 Hainan Travel Retail Market Whitepaper

whitePaper | July 20, 2022

It is our pleasure to present the second edition of our Hainan Travel Retail Whitepaper, discussing the challenges and opportunities for Hainan as it plays a role in reshaping retail business models in China. In light of ongoing travel restrictions due to the COVID-19 pandemic, many Chinese travellers and consumers are focusing on Hainan as their attention has shifted to the domestic market. Further, many market players are seeing Hainan as a sustainable travel retail market thanks to its healthy growth. 10 offshore duty-free shops in Hainan made outstanding contributions to annual sales exceeding CNY60 billion in 2021, achieving 84% YOY growth. The first China International Consumer Products Expo May 2021 turned out to be the largest high-end consumer products exhibitions in the Asia Pacific region.

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Hospitality Takes the Digital Highway

whitePaper | June 21, 2022

consumer trends, will chart the new age of travel. It is, therefore, imperative that the industry not only meets the ongoing requirements, but also anticipates its talent requirements for the future. By 2029, it is expected to account for about 53 million jobs.

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Spotlight

Gauteng Tourism Authority

The Gauteng Tourism Authority (GTA), is an agency of the Gauteng Provincial Government (South Africa), that is mandated to develop and promote tourism in the province of Gauteng. It incorporates the Cradle of Humankind World Heritage Site and Dinokeng.

Events