HOSPITALITY TRENDS

The future of hospitality

February 1, 2022

The future of hospitality
The global hospitality sector has been hit hard by the COVID-19 crisis. Restaurants, hotels,
casinos, and sporting venues have stood empty for months as governments and public
health authorities acted to contain the spread of the coronavirus. These organizations
moved swiftly to mitigate the impact on their business, furloughing staff, reducing costs,
pivoting online, and more, until given the green light to reopen.

Spotlight

Irish Tourism Industry Confederation - ITIC

ITIC is the Irish Tourist Industry Confederation. The representative body of the Irish tourist industry, it works with Government Agencies, Tourist Boards, North and South, Tourism Ireland Limited, the EU, and other organisations whose activities impact on tourism.

OTHER WHITEPAPERS
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Is Hospitality the Answer for Senior Living?

whitePaper | July 31, 2022

Hospitality has become a very popular topic in the senior living field. Communities featuring bistros and beer taps and the amenities of a fine hotel are popping up all around the country. Hospitality is seen as an approach that can attract baby boomers and eliminate the institutional feel that exists in many traditional communities. Indeed, the hospitality model has brought us more freedom and choice in services, higher quality dining experiences and less institutional designs. However, simply applying the concepts and operational structures of a hotel or resort without considering the significant differences inherent in senior living can backfire by undermining purpose and a sense of community. Senior living settings require a special approach – a blend of hospitality, community building, and a focus on supporting meaningful purpose.

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Next-gen hotel guests have checked in The changing guest experience

whitePaper | May 16, 2022

When we imagine the golden era of hospitality, visions of turn-of-thetwentieth-century grandeur and elaborate hotels with live-in general managers (GMs) come to mind. We think of these GMs briskly moving throughout the property, personally knowing each guest and taking care of their every need.

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Leading the Charge Capitalizing on the opportunities presented by the return of corporate travel

whitePaper | July 8, 2022

after two long and challenging years, business travel is poised to return to its pre-pandemic highs ahead of schedule. At UATP, we’ve always been bullish on the rebound of the business travel. We have never believed that our industry could be replaced with Zoom meetings or Teams calls. Business is best conducted face-to-face – that’s just the best way to do it

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Co-Op Marketing for Destinations: The Path Forward for Covid-19 Recovery

whitePaper | June 1, 2022

Covid-19 is creating a make or break moment for destination marketing. With the vital flow of tourism traffic either interrupted or slowed by the pandemic, many destinations find themselves cut off from a critical source of funding used to drive future promotion and help local communities recover. Even worse, this situation has disrupted the historic symbiotic relationship between destination organizations and local tourism businesses like hotels, tour operators, restaurants, and attractions forcing them to make tough decisions about how to stay visible to travelers during this difficult moment

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The Long Awaited Road to Recovery: Hotels, Airlines, and Consumers in Our Transitional Reality

whitePaper | August 3, 2021

The travel industry is finally on its long-awaited road to recovery — U.S. travel restrictions are easing for vaccinated individuals and international travel is resuming in higher numbers. While leisure travel intent for this summer looks promising, less than one-third of travelers have solidified travel plans by booking their full trips. Uncertainty surrounding vaccine coverage, infection rates in various areas, and quarantine mandates continue to keep prospective travelers vigilant. With a slew of trips still not fully booked, hotels and airlines can tailor their strategies to consumers’ preferences to influence their decisions. This white paper explores what recovery looks like for the hotel and airline sectors, analyzes consumer trends and how to increase their comfort in travel, and examines the post-pandemic staffing situation in the travel industry. Readers will also learn about: Consumers’ travel budget plans Why digital nomads are a lucrative market How Salesforce can assist with mitigating staff shortages and scheduling Features travelers appreciate in public and private lodging accommodations

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STAY GREEN: THE CENTRAL ROLE OF THE HOTEL IN SUSTAINABLE BUSINESS TRAVEL, MEETINGS, AND EVENTS

whitePaper | October 10, 2022

Carbon reduction is often the primary focus for business travel sustainability initiatives, as confirmed by research among travel managers and procurement officers commissioned for this report. While decarbonization is a critical imperative for the industry, reducing carbon is just one opportunity for improving overall sustainability across travel and meetings, particularly when it comes to the hotel stay. Here, being “green” is complex and encompasses waste management, energy and water conservation, and responsible sourcing – as well as wider sustainability goals such as social impact on employees and host communities.

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Spotlight

Irish Tourism Industry Confederation - ITIC

ITIC is the Irish Tourist Industry Confederation. The representative body of the Irish tourist industry, it works with Government Agencies, Tourist Boards, North and South, Tourism Ireland Limited, the EU, and other organisations whose activities impact on tourism.

Events