Hospitality Trends

The hotel of the future 2022

June 21, 2022

The hotel of the future
Prior to the onset of the COVID-19 pandemic, global tourism
had experienced a 10-year period of continuous growth
fueled by the expansion of the global economy and the
emergence of new tourism outflow markets in Asia, the
Middle East and Africa. Despite the headwinds from
geopolitical and trade tensions, the slowing of economic
growth as well as the collapse of Thomas Cook and certain
European low-cost carriers, international tourist arrivals and
receipts showed growth in 2019

Spotlight

Marcus Hotels & Resorts

Marcus Hotels & Resorts is one of two operating divisions owned by the Marcus Corporation a Milwaukee based, publicly-traded company. Its portfolio includes 20 hotels and resorts nationwide. A compelling force in the hospitality industry, Marcus Hotels & Resorts has expertise in hotel and resort management, development, historical renovations, and F&B brand development. Marcus holdings include a wide variety of properties ranging from city center meeting hotels to upscale resorts.

OTHER WHITEPAPERS
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2022 Hainan Travel Retail Market Whitepaper

whitePaper | July 20, 2022

It is our pleasure to present the second edition of our Hainan Travel Retail Whitepaper, discussing the challenges and opportunities for Hainan as it plays a role in reshaping retail business models in China. In light of ongoing travel restrictions due to the COVID-19 pandemic, many Chinese travellers and consumers are focusing on Hainan as their attention has shifted to the domestic market. Further, many market players are seeing Hainan as a sustainable travel retail market thanks to its healthy growth. 10 offshore duty-free shops in Hainan made outstanding contributions to annual sales exceeding CNY60 billion in 2021, achieving 84% YOY growth. The first China International Consumer Products Expo May 2021 turned out to be the largest high-end consumer products exhibitions in the Asia Pacific region.

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WHERE TO STAY WHEN TRAVELLING FOR WORK

whitePaper | November 15, 2019

Flight Centre Business Travel is part of the Flight Centre Travel Group, one of the world’s largest travel companies. This means we have global negotiation strength larger than many other travel management companies (TMCs). With this negotiation strength, we can access special corporate rates at a vast range of hotel options in all corners of the globe. And the longstanding relationships we’ve built with airlines and hotels means we have the ability to include extras in our rates, such as free wi-fi and free breakfast. These add-ons enhance business travel experience, improving comfort and increasing productivity while travelling for work, as well as passing savings to your company. This is all part of our global smartSTAY corporate benefits programme, and is offered as standard to all Flight Centre Business Travel customers

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The State of Hospitality Distribution: Direct Bookings

whitePaper | November 15, 2019

Commissions, rising acquisition costs, price undercutting – it’s hard to be a modern hotelier and it means that the channels they directly control are more vital than ever before. In the right hands, direct channels and strong funnels to them give hoteliers critical breathing room in the cut-throat world of online accommodation. They can generate big savings for a brand, allow ownership of customer data and potentially help to generate long-term loyalty.

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Exploring Opportunities Travel Retail: 2023 outlook

whitePaper | August 22, 2022

Travel retail is a complex channel which includes airport retail (duty free & food services), cruise & ferry, border stores and other smaller channels. Airport retail is the biggest channel with a focus on international travellers. Retail is operated through a concession model which is costly for retailers which in turn must focus on high value and profit categories & products.

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Reimagining Tourism in the Era of the Metaverse

whitePaper | December 6, 2022

The tourism industry, with travel and hospitality as two of its major components, is no longer the same as it was. Consumer behaviors toward tourism have significantly changed, influenced by the desire for safety and social contact and the accelerated shift to digital. Travel planning now happens with just a few clicks — from selecting a travel location and checking safety protocols to receiving information on flights and lodgings. For businesses, this means tougher asks from customers and greater competition for wallet share, especially as digital evens out the playing field between small and large companies.

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Hospitality Takes the Digital Highway

whitePaper | June 21, 2022

consumer trends, will chart the new age of travel. It is, therefore, imperative that the industry not only meets the ongoing requirements, but also anticipates its talent requirements for the future. By 2029, it is expected to account for about 53 million jobs.

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Spotlight

Marcus Hotels & Resorts

Marcus Hotels & Resorts is one of two operating divisions owned by the Marcus Corporation a Milwaukee based, publicly-traded company. Its portfolio includes 20 hotels and resorts nationwide. A compelling force in the hospitality industry, Marcus Hotels & Resorts has expertise in hotel and resort management, development, historical renovations, and F&B brand development. Marcus holdings include a wide variety of properties ranging from city center meeting hotels to upscale resorts.

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