THE TRANSFORMATION OF THE TRAVEL MANAGER’S ROLE

It’s no surprise that today’s travel managers are stretched thin across various activities and priorities. From negotiating supplier agreements and setting travel policies to tracking travelers, the role of the travel manager carries a range of responsibilities. What key challenges do they face today and how will their current skillset differ from those they will require in the future? We set out with the GBTA Foundation to answer this and other key questions through a special research project – A Day in the Life: The Role of Travel Managers – the most comprehensive research conducted to date on the role, and revealed some interesting findings.

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American Hotel & Lodging Association

AHLA is the only national organization dedicated to serving the interests of hoteliers on the front line, behind the scenes, and on Capitol Hill. Members are empowered with exclusive bottom line savings, educational resources, and networking opportunities with our expansive network of top-level industry professionals. Explore our Website to see why we've been the leading voice of the lodging industry for more than 100 years.

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The Latest Trends in Europe’s Travel Space

whitePaper | December 31, 2019

The European travel space is a lucrative business for sites offering accommodations, flights and vacation packages. People in Europe have an average per capita purchasing power of close to €15K and tend to travel more than any other region in the world. But as this report will show, traffic and user acquisition statistics for top travel sites tend to differ when looked at in terms of country, device, category or sector.

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Deploying next-generation airline loyalty programs

whitePaper | November 15, 2022

The COVID-19 pandemic not only dramatically limited travel but also caused permanent shifts in traveler behavior, forever changing “business as usual” for airlines. No touchpoints with travelers have changed more profoundly than loyalty programs. In 2020, airline industry revenues totaled $328 billion, about 40% of revenue from the previous year, McKinsey reports. Benefits designed for frequent flyers continue to lose their efficacy as uncertainty around the return of business travel remains.

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Better travel & tourism,better world

whitePaper | November 2, 2022

Travel & Tourism (T&T) has enjoyed immense success over the past seventy years. By driving economic growth, shaping communities and connecting people worldwide, the sector has unlocked countless social benefits.Having grown rapidly since the 1950s, T&T took off in the 2000s withii the advent of affordable international travel. Today, it accounts for around 10% of global GDP and up to 70% of GDP in some countries (see Figure 2).Not surprisingly, T&T is now considered strategically important, both nationally and internationally.

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Four key levers for large-scale digital transformation success

whitePaper | August 18, 2022

A practical guide for airline modernization based on massive deployments of mission-critical technology and transformation programs in air cargo, airline operations and crew management, loyalty, and passenger services

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Conscious Comeback: Influencing a Sustainable and Regenerative Future for the Travel & Tourism Industry

whitePaper | July 20, 2021

The travel industry is at an inflection point as it recovers from the impact of the Covid-19 pandemic. The confluence of a shift in consumer mindset, recognition of travel and tourism as an economic driver, and more robust acknowledgment on Wall Street of compatibility between profit and Environmental, Social and Governance (ESG) standards, creates the optimal time to focus on a more sustainable future.

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21st Century Forecasting for the Travel & Hospitality Industry

whitePaper | May 20, 2021

Forecasting is a decision-making tool that helps businesses cope with the impact of the future’s uncertainty by examining historical data and trends. Businesses across every industry need to forecast components of their operations, and that is particularly important, and challenging, in times of uncertainty. Actionable forecasts in the Travel and Hospitality industry bring particular value: how many guests will arrive and when, how to staff accordingly, adjusting inventory positions, modelling the impact of promotions/events on business performance, optimising pricing/revenue management, and projecting revenue/cash flow. Forecast too high and the business will be inefficient with resources: likely buying too much product, facing potential spoilage or waste, while also missing opportunities to invest capital elsewhere.

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Spotlight

American Hotel & Lodging Association

AHLA is the only national organization dedicated to serving the interests of hoteliers on the front line, behind the scenes, and on Capitol Hill. Members are empowered with exclusive bottom line savings, educational resources, and networking opportunities with our expansive network of top-level industry professionals. Explore our Website to see why we've been the leading voice of the lodging industry for more than 100 years.

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