What would the service expectations of your business travel programme look like if you were creating them from scratch today?
The needs of business travellers have evolved, and a more personalized experience has never been more relevant. The way we work has changed. Hybrid and remote work is here to stay and our expectations of tech are higher than ever. However, with the challenges and complexities the global travel industry faces, delivering trust, confidence and excitement in a business travel program remains essential.
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SiteMinder
More people are travelling now than ever before, because it’s easier and less expensive. Think about budget airlines, accessibility to accommodation and package deals.In just six decades, travel has seen a dramatic rise from a mere 25 million people travelling in 1980 to 2016, where international tourist arrivals reached almost 1.3 billion – and of that, Asian tourism led the growth in international tourist arrivals, proving demand is very strong.
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If you’ve never managed corporate travel before, it’s difficult to know where to begin — Which features make sense for your business and employees? How much visibility and reporting will you get? Will traveling employees even bother to use it in the first place? Hosted by TripActions Director of Customer Success Sam Peters and M
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With the multitude of new factors to navigate, resuming your business travel program post COVID-19 can seem like a daunting process.
FCM’s recent State of the Market survey revealed that business travelers will look to their employer for reassurance, with 88% saying their organization deeming it safe to travel would be a key trigger to traveling again.
With the pressure on to get this process right, FCM would like to ensure that you have the insights, tools and frameworks needed to empower confident action.
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