Managing Disputes in the Hospitality Industry

As global business travel continues to grow and diversify hotels face more challenges than ever to meet the specific needs of business travellers. Given that more women and millennials are undertaking business travel, a one-size fits all approach to marketing and distribution will no longer work.It’s more important than ever for hotels to develop focused strategies to engage business travellers.

COVID-19 has fundamentally changed how travelers search and book travel. Relying on the same tactics will no longer cut it. In this webinar, VenueLytics joins Sojern to share how hoteliers can use the data available at their fingertips to improve their guest experience, all the way from the planning and booking phase to the in-destination experience, and building loyalty and repeat bookings over time. VenueLytics and Sojern will touch on the key stages of the traveler journey and how you can use data to perfect your guest’s experience, and maximize revenue for your property. As always, we will end with a live Q&A for attendees to ask the experts their questions.

In this on-demand webinar, we discuss how new and changing Pre-Loading Advance Cargo Information (PLACI) requirements including EU-ICS2 are impacting the aviation industry. Furthermore, we explain which steps you can take to prepare for compliance.

The island of Ireland is renowned across the globe for its beautiful scenery and authentically warm welcome. It’s also a vibrant land brimming with out-of-the-ordinary, spontaneous and authentic experiences – ripe for the energetic traveler to share with friends and locals.And with a flight time of just 6 hours from the east coast and direct gateways across the US – it’s very accessible as a short trip destination.This webinar will showcase experiences connected to the passion points of our Social Energizer segment. We’ll be joined by Fab Food Trails, Finn Lough, Rabbie’s Tours, Seamus Heaney Homeplace and more!